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Results of post market surveillance revealed that under certain circumstances the room configuration parameters of the system are set to default values. If these values are larger than the actual room dimensions, a collision with the ceiling or wall…

Siemens Healthcare is information customers of a potential issue with the Artis system in combination with a Siemens Healthineers table or a Trumpf/Maquet table. There are 3 potential issues depending on the combination of the Artis Pheno and type of…

In the Syngo.ct va40 and Syngo.ct va50 myneedle guide application, the order of the orientation labels "head", "center", and "feet" in the axial thick slice segments are erroneously swapped in the following two cases: • if the recon parameter "image…

In rare cases, the system may only boot into backup mode after an abrupt shutdown and not reach full operating mode. The full system functionality is not available. Only the backup mode is available, as mentioned in the operator manual. The Syngo start-…

During transversal table movement, it could happen that the rolling bearing which is part of the linear guide rail and enables the transversal table movement may get dislocated. The rolling bearing may fall out of the linear guide rail and thus the…

Sporadically, the distance measurement values displayed in MRI images on third-party postprocessing systems might be wrong if: - enhanced MRI images with rectangular FOV (field of view) are created at the MR scanner, and - in Syngo.via or MR view&…

Results of post market surveillance revealed that under certain circumstances the room configuration parameters of the system are set to default values. If these values are larger than the actual room dimensions, a collision with the ceiling or wall…

Siemens Healthcare is informing customers with a preventive measure to exclude any potential risk of patient injury caused the footrest detaching from the patient table during an examination. Recall start date: December 15, 2022

Issue 1: "password store corrupted" error message during system bootup in rare cases (e.g., if an unplanned and unguided shutdown is triggered via the power button) it is possible that during a later syngo start-up an error message occurs instead of the…

The Artis Pheno System is provided with a dedicated error management mechanism. In rare cases of specific X-ray tube failures, the system is intended to automatically switch over to "bypass fluoroscopy" mode. However, in case such a failure occurs while…

The Artis system is provided with a dedicated error detection mechanism. In rare cases of failure of this error detection mechanism it will not be possible to release x-ray anymore until system shutdown. Recall start date: August 12, 2022

The service pack NXA30A-SP02 is a bug fix update to improve stability and performance of NXVA30A-based MR systems. The service pack includes various internal improvements regarding the robustness of the basic syngo and Numaris functionality. This…

syngo.via VB60A_HF03 intends to solve the following issues: • Multi Server Cluster: Query from each other server was not possible. • The location of a Stenosis measurement was incorrectly reflected in syngo.via Report's pictogram plugin in case it was…

Issue 1 - Indication of block movements function: When the operator activates the functions "block movements" or "block table movements" by pressing the block movements button on the pilot control module, there will be a dedicated message displayed on…

Shift of FMRI overlay and no direct possibility to correct the alignment contribute to an incorrect surgery planning when not detected: - The original error is not generated in the software but a manual error during the scan. - Incorrect anterior/…