Artis Q and Zee Systems
Brand(s)
Last updated
Summary
Product
Artis Q and Zee Systems
Issue
Medical devices - Performance issue
What to do
Contact the manufacturer if you require additional information.
Affected products
| Affected products | Lot or serial number | Model or catalog number |
|---|---|---|
| Artis Q | More than 10 numbers, contact manufacturer. | Not applicable. |
| Artis Zee Ceiling | More than 10 numbers, contact manufacturer. | Not applicable. |
| Artis Zee Multi-Purpose | More than 10 numbers, contact manufacturer. | Not applicable. |
| Artis Q.Zen | More than 10 numbers, contact manufacturer. | Not applicable. |
| Artis Zee Floor | More than 10 numbers, contact manufacturer. | Not applicable. |
Issue
In rare cases, the system may only boot into backup mode after an abrupt shutdown and not reach full operating mode. The full system functionality is not available. Only the backup mode is available, as mentioned in the operator manual. The Syngo start-up screen on the monitor of the system console in the control room does not disappear, which causes a never-ending count on the monitor.
Recall start date: December 20, 2022
Additional information
Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies
Siemens Healthcare Gmbh
Henkestr. 127, Erlangen, Germany, 91052
Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Identification number
RA-72506
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