Consumer product recall

Expanded Recall: Daikin Comfort Technologies Manufacturing Expands Recall of Evaporator Coil Drain Pans to Include Additional Units due to Fire Hazard

Last updated

Summary

Product
Evaporator Coil Drain Pans
Issue
Consumer products - Fire hazard
What to do

Immediately verify if their product is within the recall range by using the model verification tool available at Goodman’s website, and if so, contact Goodman for a free repair by a qualified technician.

Affected products

This recall expansion includes 214 units manufactured between January 2019 and February 2020 and sold in Canada that were incorrectly marked with a 2018 serial number, indicating that the unit was manufactured in 2018.  The serial numbers of the incorrectly-marked units have certain prefixes ranging from 1811-1812, as detailed below and to be verified through DCT’s model verification tool.

NOTE:  Furnace systems that were repaired with a new evaporator coil drain pan between January 2019 and November 2021, with the serial number range listed above, are also included in this recall. Whether a non-condensing furnace system falls within the scope of the recall depends on the location of the burners, which, if unknown, can be verified through DCT’s model verification tool at: https://www.recallrtr.com/drainpan.

Affected units can be identified through serial numbers found on the evaporator coil or the case, which sits atop the vertically installed furnace. The furnace brand and model number can be found on the furnace on the “Energy Guide” label. Consumers can refer to the instructions on Goodman’s model verification tool at: https://www.recallrtr.com/drainpan.

The model number of the outdoor condenser may also be required and can be found on a label attached to the product.

Type

Coil Configuration

Affected Furnace Brands

Affected Coil Serial Numbers

Dates Sold

Condensing furnace system

Up-Flow
(Coil above Furnace)

All

Prefixes ranging from 1901 through 2101 and certain prefixes ranging from 1811-1812

Jan. 2019 through Nov. 2021

Non-condensing furnace system
(Certain configurations)

Up-Flow
(Coil above Furnace)

Any “competitor” brand (excludes Goodman, Daikin or Amana branded furnaces)

Prefixes ranging from 1901 through 2101
and certain prefixes ranging from 1811-1812

Jan. 2019 through Nov. 2021

Issue

Under abnormal conditions, drain pans assembled with certain evaporator coils may overheat, melt, and deform, posing a fire hazard.

As of January 17, 2024, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately use the model verification tool available at www.recallrtr.com/drainpan to determine if their system is within the recall range and, if so, contact Goodman for a free repair by a qualified technician.

For more information, consumers may contact Goodman by telephone toll-free at 888-520-0579 from 7 a.m. to 6 p.m. CT, Monday through Friday. 

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that approximately 44,000 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from January 2019 to November 2021.

Place of Origin

Manufactured in USA

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Manufacturer

Daikin Comfort Technologies Manufacturing, L.P. (formerly Goodman Manufacturing Company, L.P.)

Houston, Texas

United States

Published by
Health Canada
Audience
General public
Identification number
RA-74914

Get notified

Receive notifications for new and updated recalls and alerts by category.

Subscribe