Consumer product recall

Expanded Recall: Daikin Comfort Technologies Manufacturing Expands Recall of Evaporator Coil Drain Pans to Include Those Installed with Non-Condensing Gas Furnaces due to Fire Hazard

Last updated

Summary

Product
Evaporator Coil Drain Pans
Issue
Consumer products - Fire hazard
What to do

Immediately verify if their product is within the recall range by using the model verification tool available at Goodman’s website, and if so, contact Goodman for a free repair by a qualified technician.

Affected products

This recall expansion involves the previously-announced recall involving evaporator coil drain pans paired with residential condensing gas furnaces that are installed in a vertical, or “up-flow” coil configuration. The expanded recall also includes certain competitor residential non-condensing gas furnaces (brands other than Goodman, Daikin, and Amana), also installed in an up-flow coil configuration. As shown in the table below, furnaces that were installed or repaired with a new evaporator coil drain pan between January 2019 and November 2021 are affected by this recall. Whether a non-condensing furnace system falls within the scope of the expanded recall depends on the location of the burners, which, if unknown, can be verified through DCT’s model verification tool at: https://www.recallrtr.com/drainpan.

The evaporator coil, which sits atop the vertically installed furnace, will either be cased or uncased. The evaporator coil’s serial number is displayed on a label attached to both cased and uncased models. For cased evaporator coils, the serial number is on the label attached to the coil case. For uncased units, the serial number is on a label attached to the front of the coil.

If you have an affected evaporator coil drain pan, it will be necessary to determine the brand and model number of your furnace. In most instances, the furnace brand and model number can be found on your furnace on the “Energy Guide” label.  For all other instances, please refer to the instructions on the model verification tool at: www.recallrtr.com/drainpan.

The model number of the outdoor condenser in your system may also be required in order to provide the correct repair kit. The model number can be found on a label attached to the outdoor condenser.

       

Recalled products:
Type Coil Configuration Affected Furnace Brands Affected Coil Serial Numbers Dates Sold
Condensing furnace system Up-Flow (Coil above Furnace) All Prefixes ranging from 1901 through 2101 Jan. 2019 through Nov. 2021
Non-condensing furnace system (Certain configurations) Up-Flow (Coil above Furnace) Any “competitor” brand (excludes Goodman, Daikin or Amana branded furnaces) Prefixes ranging from 1901 through 2101 Jan. 2019 through Nov. 2021

Issue

Under abnormal conditions, drain pans assembled with certain evaporator coils may overheat, melt, and deform, posing a fire hazard.

As of July 28, 2022, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 26 reports of fire incidents and no reports of injuries. Three of the United States incident reports were received after the November 2021 recall announcement.

What you should do

Consumers should immediately use the model verification tool available at www.recallrtr.com/drainpan to determine if their system is within the recall range and, if so, contact Goodman for a free repair by a qualified technician.

For more information, consumers may contact Goodman by telephone toll-free at 888-520-0579 from 7 a.m. to 6 p.m. CT Monday through Friday. 

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Daikin Comfort Technologies Manufacturing, L.P.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Previous recalls or alerts
Background

Number Sold

The company reported that approximately 44,000 units of the affected product were sold in Canada and approximately 298,300 were sold in the United States.

Time Period Sold

The affected products were sold from January 2019 to November 2021.

Place of Origin

Manufactured in USA

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Manufacturer

Daikin Comfort Technologies Manufacturing, L.P. (formerly Goodman Manufacturing Company, L.P.)

Houston, Texas

United States

Published by
Health Canada
Audience
General public
Identification number
RA-64408