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Foreign product alert

Archived – New Whey Liquid Products (certain lots)

Starting date:
August 19, 2009
Posting date:
August 19, 2009
Type of communication:
Foreign Product Alert (FPA)
Subcategory:
Tampering
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-12000858

These products are not authorized for sale in Canada and have not been found in the Canadian marketplace, but it is possible they may have been brought into the country by travellers or purchased over the Internet.

Source of alert

U.S. Food and Drug Administration (FDA)

Product names

New Whey liquid products (see below for a list of the affected lots)

Manufacturer / Place of origin

  • Manufacturer: Protica Inc., Whitehall, Pennsylvania
  • USA Distributor: IDS, Oviedo, Florida, USA 

Product description

New Whey liquid products are promoted as protein supplement beverages. The protein liquid is packaged in 2.9-ounce clear, test-tube like vials and comes in several flavours.

Reason for warning

The FDA warned consumers not to buy or use certain lots of New Whey liquid products due to suspected tampering that involved the report of a utility knife blade found in one vial of the product.

The FDA warned consumers not to buy or use certain lots of New Whey liquid products due to suspected tampering that involved the report of a utility knife blade found in one vial of the product.

The affected lots are as follows:
Lot Code Product Identification
1750 New Whey, Orange 42g (12 pack)
1887 New Whey, Orange 42g (12 pack)
1924 New Whey, Orange 42g (12 pack)
1928 New Whey, Orange 42g (12 pack)
1934 New Whey, Orange 42g (12 pack)
1946 New Whey, Orange 42g (12 pack)
1920 New Whey, Blue Raspberry 42g (12 pack)
1930 New Whey, Blue Raspberry 42g (12 pack)
1936 New Whey, Blue Raspberry 42g (12 pack)
1944 New Whey, Blue Raspberry 42g (12 pack)
1925 New Whey, Grape 42g (12 pack)
1949 New Whey, Grape 42g (12 pack)
1972 New Whey, Fruit Punch 42g (12 pack)
1973 New Whey, Fruit Punch 42g (12 pack)
1960 New Whey, Fruit Punch 25g (12 pack)
1932 New Whey, Fruit Punch 25g (12 pack)
1900 New Whey, Blue Raspberry 25g (12 pack)
1959 New Whey, Blue Raspberry 25g (12 pack)

The caps of tampered products are devoid of any print — the "best by" date and lot code that should appear on the cap of every vial do not appear on caps of tampered products. The affected lots are being recalled from the U.S. market.

Possible side effects

The suspected tampering involved a utility knife blade found in one vial of the product. No one is known to have been hurt.

What you should do 

Canadians who have this product are advised not to use it, and should consult with a health care professional if they have concerns about their health related to the use of this product.

Health Canada advises Canadians to contact the Health Products and Food Branch Inspectorate at 1-800-267-9675 if they find the product listed above in the Canadian marketplace.

Background

Drugs and natural health products that are authorized for sale in Canada will have either an eight-digit Drug Identification Number (DIN), a Natural Product Number (NPN) or a Homeopathic Medicine Number (DIN-HM) on the label. These numbers indicate that the products have been assessed by Health Canada for safety, effectiveness and quality.

As of the date of this posting, no adverse reactions suspected to be associated with the use of this product have been reported in Canada.

Report a health or safety concern

  • Call toll-free at 1-866-234-2345.
  • Visit Health Canada's Web page on Adverse Reaction Reporting for information on how to report online, by mail or by fax.

Media enquiries

Health Canada
613-957-2983

Public enquiries

613-957-2991
1-866-225-0709