ZIGZAG, ZIGZAG PLUS and ZILLON Recalled due to Possible Slippage and Fall Hazard
Immediately stop using the recalled product. Follow the Safety Alert inspection procedures found on https://www.petzl.com/ and contact Petzl America, Inc. for an exchange or refund.
This recall involves the ZIGZAG, ZIGZAG PLUS and ZILLON. The ZIGZAG and ZIGZAG PLUS are mechanical Prusiks that allow the user to efficiently climb and move around in a tree. The ZILLON is a work positioning lanyard incorporating the same mechanical Prusik and comes with a built-in rope used to wrap around a trunk or limb of a tree. A Prusik is a friction hitch or a knot used to attach a loop of cord around a rope in climbing.
If the products are not tested or inspected properly as directed on the Safety Alert section of www.petzl.com, the user could experience slippage and a high rate of descent to the ground resulting in severe injury or death.
As of November 23, 2021, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 2 reports of incidents involving slippage and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled product. Follow the Safety Alert inspection procedures found on www.petzl.com and contact Petzl America, Inc. for an exchange or refund.
For more information, consumers may contact Petzl America, Inc. toll-free at1- 877-807-3805 from 8:00 a.m. to 5:00 p.m. MDT Monday through Friday or online.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The company reported that 1,977 units of the affected products were sold in Canada and 26,352 units were sold in the United States.
Time Period Sold
The affected products were sold from December 2018 to July 2021.
Place of Origin
Manufactured in France.
Petzl America, Inc.
Salt Lake City
Petzl Distribution SAS