Consumer product recall

Zebra blinds and Roller shades with chain and chain guard by True Blinds recalled due to strangulation hazard for children

Last updated


Zebra blinds and Roller shades with chain and chain guard
Consumer products - Strangulation hazard
What to do

Immediately stop using the recalled product and contact the company Juste des stores/True Blinds to receive a repair kit.

Affected products

This recall involves alternating blinds and roller shades equipped with a chain, chain guard and a transparent colored wall clip.


Health Canada has determined that the recalled blinds do not meet the Corded Window Coverings Regulations and pose a strangulation hazard. Young children may pull looped cords around their neck, or become entangled in the cords, causing a strangulation hazard and even death. 

Children can become entangled in blinds cords, which can quickly lead to strangulation and even death. Health Canada recommends cordless window coverings. For more information on the hazard, see Blind Cord Safety.

As of December 20, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and contact the company Juste des Stores/True Blinds for a cordless replacement system and additional instructions.

For more information, consumers can contact Juste des Stores/True Blinds by telephone at 1-844-741-9835, Monday to Friday, from 8am to 4pm EST, by email at or

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 286 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from June, 2023 to December, 2023.

Place of Origin

Manufactured in Canada

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Household items


JusteDesStores / TrueBlinds

Laval, QC


Published by
Health Canada
General public
Identification number

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