woom ORIGINAL Bikes recalled due to fall hazard
Summary
Immediately stop using the recalled products and contact woom Bikes USA for a repair kit.
Affected products
| Product/ Size | Batch/PO Code | Start of Frame Number | UPC |
|---|---|---|---|
| TOY woom 1 Balance Bike 12” wheels | 90 98 100 101 144 178 179 195 222 254 280 328 346 347 364 403 404 405 506 508 531 569 591 634 | 18-07-12-1D 18-08-12-1C 18-09-12-1C 18- 11-12-1D 18-12-12-1D 19-01-12-1C 19- 01-12-1D 19-02-12-1D 19-04-12-1D 19-06-12-1D 19-08-12-1D 19-09-12-1D 19-11-12- 1D 19-12-12-1D 20-02-12-1D 19-12-12- 1D 20-02-12-1D 20-03-12-1D 20-05-12- 1D 20-06-12-1D 20-09-12-1D | 9120083720013 (woom red) 9120083720020 (woom green) 9120083720037 (sky blue) 9120083720044 (purple haze) 9120083720051 (sunny yellow) |
| TOY woom 1 PLUS Balance Bike 14” wheels | 90 101 144 195 254 328 346 364 403 404 405 506 508 531 569 591 634 | 18-07-14-1F 18-08-14-1E 18-11-14-1F 19- 01-14-1F 19-04-14-1F 19-08-14-1F 19-08- 14-1G 19-09-14-1G 19-11-14-1G 19-12-14- 1G 20-02-14-1G 20-03-14-1G 20-05-14-1G 20-06-14-1G 20-09-14-1G | 9120083721225 (woom red) 9120083721249 (woom green) 9120083721232 (sky blue) 9120083721256 (purple haze) 9120083721263 (sunny yellow) |
| BIKE woom 2 Sidewalk Bike 14” wheels | 90 98 100 101 144 178 179 195 222 254 280 328 346 347 364 403 404 405 506 508 531 569 591 634 | 18-07-14-1C 18-08-14-1B 18-09-14-1B 18- 11-14-1E 18-12-14-1E 19-01-14-1B 19- 01-14-1E 19-02-14-1E 19-04-14-1E 19- 06-14-1E 19-08-14-1F 19-09-14-1F 19-11- 14-1F 19-12-14-1F 20-02-14-1F 20-03-14- 1F 20-05-14-1F 20-06-14-1F 20-09-14-1F | 9120083720068 (woom red) 9120083720075 (woom green) 9120083720082 (sky blue) 9120083720099 (purple haze) 9120083720105 (sunny yellow) |
| BIKE woom 3 Children’s Bike 16” wheels | 90 98 100 101 144 178 179 195 222 254 280 328 346 347 364 403 404 405 506 508 531 569 591 634 | 18-07-16-1C 18-08-16-1B 18-09-16-1B 18- 11-16-1E 18-12-16-1E 19-01-16-1B 19- 01-16-1E 19-02-16-1E 19-04-16-1E 19- 06-16-1E 19-08-16-1F 19-09-16-1F 19-11- 16-1F 19-12-16-1F 20-02-16-1F 20-03-16- 1F 20-05-16-1F 20-06-16-1F 20-09-16-1F | 9120083720112 (woom red) 9120083720129 (woom green) 9120083720136 (sky blue) 9120083720143 (purple haze) 9120083720150 (sunny yellow) |
| BIKE woom 4 Children’s Bike 8 gears 20” wheels | 90 98 100 101 144 178 179 195 222 280 328 346 347 364 403 404 405 506 508 531 569 591 634 | 18-07-20-1C 18-07-20-1D 18-08-20-1C 18-09-20-1C 18- 11-20-1F 18-12-20-1F 19-01-20-1C 19-01- 20-1F 19-02-20-1F 19-06-20-1F 19-08-20- 1G 19-08-20-1K 19-09-20-1G 19-11-20- 1G 19-11-20-1K 19-12-20-1G 19-12-20- 1L 20-02-20-1G 20-02-20-1L 20-03-20- 1G 20-03-20-1L 20-05-20-1G 20-05-20-1L 20-06-20-1G 20-06-20-1L 20-09-20-1G 20-09-20-1L | 9120083720204 (woom red) 9120083720211 (woom green) 9120083720228 (sky blue) 9120083720235 (purple haze) 9120083720242 (sunny yellow) |
| BIKE woom 5 Children’s Bike 8 gears 24” wheels | 90 98 100 101 144 178 179 195 254 328 346 364 403 405 506 508 531 569 591 634 | 18-08-24-1B 18-09-24-1B 18-11-24-1C 19-01-24-1C 19-04-24-1C 19- 08-24-1D 19-08-24-1K 19-09-24-1D 19-11-24-1D 19-11-24-1K 19-12-24-1D 19- 12-24-1L 20-02-24-1D 20-02-24-1L 20-03- 24-1D 20-03-24-1L 20-05-24-1D 20-05- 24-1L 20-06-24-1D 20-06-24-1L 20-09-24-1D 20-09-24-1L | 9120083720266 (woom red) 9120083720273 (woom green) 9120083720280 (sky blue) 9120083720297 (purple haze) 9120083720303 (sunny yellow) |
| BIKE woom 6 Children’s Bike 8 gears 26” wheels | 90 98 100 101 144 254 328 346 364 403 404 405 506 508 531 569 591 634 | 18-07-26-1C 18-08-26-1B 18-09-26-1B 18- 11-26-1D 19-04-26-1D 19-08-26-1E 19- 08-26-1I 19-09-26-1E 19-11-26-1E 19-11- 26-1I 19-12-26-1E 19-12-26-1J 20-02-26-1E 20-02-26-1J 20-03-26-1E 20-03- 26-1J 20-05-26-1E 20-05-26-1J 20-06- 26-1E 20-06-26-1J 20-09-26-1E 20-09-26-1J | 9120083720327 (woom red) 9120083720334 (woom green) 9120083720341 (sky blue) 9120083720358 (purple haze) 9120083720365 (sunny yellow) |
Issue
As of June 21, 2023, the company has received no reports of incident or injury in Canada. In the United States, the company has received 77 reports of incidents, including 19 reports of injury such as bruising, cuts or abrasions.
What you should do
Consumers should immediately stop using the recalled products and contact woom Bikes USA for a repair kit.
For more information, consumers can contact woom Bikes USA by telephone at 1-855-966-6872 between 8 am to 5 pm CT, Monday through Friday, by email at productsafetyUS@woom.com or visit the company website. Consumers may also use the woom Online Stem Checker to check if their bike is affected.
Joint recall with Health Canada, the United States Consumer Product Safety Commission and woom Bikes USA.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 533 units of the affected products were sold in Canada and 83,900 were sold in the United States.
Time Period Sold
The affected products were sold direct to consumers from September 2018 to December 2021. Used 2018-2021 models were sold until March 2022.
Place of Origin
Manufactured in Cambodia and Vietnam
Details
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