Consumer product recall

woom ORIGINAL Bikes recalled due to fall hazard

Last updated

Summary

Product
woom ORIGINAL Bikes (2018-2021 models. Sizes 1, 1+, 2, 3, 4, 5, 6.)
Issue
Consumer products - Fall hazard
What to do

Immediately stop using the recalled products and contact woom Bikes USA for a repair kit.

Affected products

The following products are affected:
Product/ Size Batch/PO Code Start of Frame Number UPC
TOY woom 1 Balance Bike 12” wheels 90 98 100 101 144 178 179 195 222 254 280 328 346 347 364 403 404 405 506 508 531 569 591 634 18-07-12-1D 18-08-12-1C 18-09-12-1C 18- 11-12-1D 18-12-12-1D 19-01-12-1C 19- 01-12-1D 19-02-12-1D 19-04-12-1D 19-06-12-1D 19-08-12-1D 19-09-12-1D 19-11-12- 1D 19-12-12-1D 20-02-12-1D 19-12-12- 1D 20-02-12-1D 20-03-12-1D 20-05-12- 1D 20-06-12-1D 20-09-12-1D 9120083720013 (woom red) 9120083720020 (woom green) 9120083720037 (sky blue) 9120083720044 (purple haze) 9120083720051 (sunny yellow)
TOY woom 1 PLUS Balance Bike 14” wheels 90 101 144 195 254 328 346 364 403 404 405 506 508 531 569 591 634 18-07-14-1F 18-08-14-1E 18-11-14-1F 19- 01-14-1F 19-04-14-1F 19-08-14-1F 19-08- 14-1G 19-09-14-1G 19-11-14-1G 19-12-14- 1G 20-02-14-1G 20-03-14-1G 20-05-14-1G 20-06-14-1G 20-09-14-1G 9120083721225 (woom red) 9120083721249 (woom green) 9120083721232 (sky blue) 9120083721256 (purple haze) 9120083721263 (sunny yellow)
BIKE woom 2 Sidewalk Bike 14” wheels 90 98 100 101 144 178 179 195 222 254 280 328 346 347 364 403 404 405 506 508 531 569 591 634 18-07-14-1C 18-08-14-1B 18-09-14-1B 18- 11-14-1E 18-12-14-1E 19-01-14-1B 19- 01-14-1E 19-02-14-1E 19-04-14-1E 19- 06-14-1E 19-08-14-1F 19-09-14-1F 19-11- 14-1F 19-12-14-1F 20-02-14-1F 20-03-14- 1F 20-05-14-1F 20-06-14-1F 20-09-14-1F 9120083720068 (woom red) 9120083720075 (woom green) 9120083720082 (sky blue) 9120083720099 (purple haze) 9120083720105 (sunny yellow)
BIKE woom 3 Children’s Bike 16” wheels 90 98 100 101 144 178 179 195 222 254 280 328 346 347 364 403 404 405 506 508 531 569 591 634 18-07-16-1C 18-08-16-1B 18-09-16-1B 18- 11-16-1E 18-12-16-1E 19-01-16-1B 19- 01-16-1E 19-02-16-1E 19-04-16-1E 19- 06-16-1E 19-08-16-1F 19-09-16-1F 19-11- 16-1F 19-12-16-1F 20-02-16-1F 20-03-16- 1F 20-05-16-1F 20-06-16-1F 20-09-16-1F 9120083720112 (woom red) 9120083720129 (woom green) 9120083720136 (sky blue) 9120083720143 (purple haze) 9120083720150 (sunny yellow)
BIKE woom 4 Children’s Bike 8 gears 20” wheels 90 98 100 101 144 178 179 195 222 280 328 346 347 364 403 404 405 506 508 531 569 591 634 18-07-20-1C 18-07-20-1D 18-08-20-1C 18-09-20-1C 18- 11-20-1F 18-12-20-1F 19-01-20-1C 19-01- 20-1F 19-02-20-1F 19-06-20-1F 19-08-20- 1G 19-08-20-1K 19-09-20-1G 19-11-20- 1G 19-11-20-1K 19-12-20-1G 19-12-20- 1L 20-02-20-1G 20-02-20-1L 20-03-20- 1G 20-03-20-1L 20-05-20-1G 20-05-20-1L 20-06-20-1G 20-06-20-1L 20-09-20-1G 20-09-20-1L 9120083720204 (woom red) 9120083720211 (woom green) 9120083720228 (sky blue) 9120083720235 (purple haze) 9120083720242 (sunny yellow)
BIKE woom 5 Children’s Bike 8 gears 24” wheels 90 98 100 101 144 178 179 195 254 328 346 364 403 405 506 508 531 569 591 634 18-08-24-1B 18-09-24-1B 18-11-24-1C 19-01-24-1C 19-04-24-1C 19- 08-24-1D 19-08-24-1K 19-09-24-1D 19-11-24-1D 19-11-24-1K 19-12-24-1D 19- 12-24-1L 20-02-24-1D 20-02-24-1L 20-03- 24-1D 20-03-24-1L 20-05-24-1D 20-05- 24-1L 20-06-24-1D 20-06-24-1L 20-09-24-1D 20-09-24-1L 9120083720266 (woom red) 9120083720273 (woom green) 9120083720280 (sky blue) 9120083720297 (purple haze) 9120083720303 (sunny yellow)
BIKE woom 6 Children’s Bike 8 gears 26” wheels 90 98 100 101 144 254 328 346 364 403 404 405 506 508 531 569 591 634 18-07-26-1C 18-08-26-1B 18-09-26-1B 18- 11-26-1D 19-04-26-1D 19-08-26-1E 19- 08-26-1I 19-09-26-1E 19-11-26-1E 19-11- 26-1I 19-12-26-1E 19-12-26-1J 20-02-26-1E 20-02-26-1J 20-03-26-1E 20-03- 26-1J 20-05-26-1E 20-05-26-1J 20-06- 26-1E 20-06-26-1J 20-09-26-1E 20-09-26-1J 9120083720327 (woom red) 9120083720334 (woom green) 9120083720341 (sky blue) 9120083720358 (purple haze) 9120083720365 (sunny yellow)

Issue

The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.

As of June 21, 2023, the company has received no reports of incident or injury in Canada. In the United States, the company has received 77 reports of incidents, including 19 reports of injury such as bruising, cuts or abrasions.

What you should do

Consumers should immediately stop using the recalled products and contact woom Bikes USA for a repair kit.

For more information, consumers can contact woom Bikes USA by telephone at 1-855-966-6872 between 8 am to 5 pm CT, Monday through Friday, by email at productsafetyUS@woom.com or visit the company website. Consumers may also use the woom Online Stem Checker to check if their bike is affected.

Joint recall with Health Canada, the United States Consumer Product Safety Commission  and woom Bikes USA.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 533 units of the affected products were sold in Canada and 83,900 were sold in the United States.

Time Period Sold

The affected products were sold direct to consumers from September 2018 to December 2021. Used 2018-2021 models were sold until March 2022.

Place of Origin

Manufactured in Cambodia and Vietnam

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Manufacturer

woom Bikes USA

Austin, Texas

USA

Published by
Health Canada
Audience
General public
Identification number
RA-73903