Consumer product recall

Windsor Queen Xtrabed™Mobile Murphy Beds Recalled due to Tip-over and Entrapment Hazards

Brand(s)
Last updated

Summary

Product
Windsor Queen Xtrabed™ Mobile Murphy Beds
Issue
Consumer products - Entrapment hazard
Consumer products - Tip-over hazard
What to do

Immediately stop using the recalled product and contact J Grubb Designs to schedule a free home repair by a technician.

Affected products

This recall involves the Windsor Queen Xtrabed™ Mobile Murphy Beds. It was sold in three colours, including white, brown, and gray. The Xtrabed™, when in the closed position, measures about 62 inches wide by 47 inches tall by 16 inches deep. When in the opened position, the Xtrabed™ measures 62 inches wide by 25 inches tall by 82 inches deep. The affected product was sold exclusively at Wayfair.

Beds designed and manufactured after April 2023 are not subject to this recall.

Issue

When the Product is opened incorrectly by the front or smaller side during use, the front or smaller side of the product can fall and pose a potential injury hazard to the consumers. Furthermore, if the product is not anchored to the wall when in the closed and stored position, it can tip over if handled contrary to instructions, posing a potential tip-over and entrapment hazards. 

As of December 6, 2023, the company has received no reports of incidents or injuries associated with the Products in Canada.  In the United States, the company has received 12 reports of minor injuries.

What you should do

Consumers should immediately stop using the recalled product and contact J Grubb Designs LLC to schedule a free home repair of the bed by a technician. J Grubb Designs is contacting all known purchasers directly. If you are unable to have this repair installed via technician, please contact J Grubb Designs to arrange return of the product for refund.

For more information, consumers can contact J Grubb Designs at at 1-800-392-0090 from 9:00 a.m. to 5:00 p.m. PT, Monday through Friday; email at: Service@roomandloft.com or online.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (USCPSC)and J Grubb Designs.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 275 products were sold in Canada and approximately 8,000 were sold in the United States.

Time Period Sold

The affected products were sold from November 2016 to April 2023.

Place of Origin

Manufactured in Vietnam

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items - Furniture and furnishings
Companies

Distributor

Wayfair

Importer

SourceOne Ventures Inc.

1241 N. Lakeview Ave. Suite M

Anaheim, CA 92807

Published by
Health Canada
Audience
General public
Identification number
RA-74359