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Whirly Whip Hot Chocolate Pot by Williams-Sonoma Inc.
- Starting date:
- April 6, 2011
- Posting date:
- April 6, 2011
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Specialized Products
- Source of recall:
- Health Canada
- Audience:
- General Public (GP)
- Identification number:
- RA-500002547
Joint Recall with Williams-Sonoma, Health Canada, and the United States Consumer Product Safety Commission (US CPSC)
Affected products
Whirly Whip Hot Chocolate Pot by Williams-Sonoma Inc.
Product description
This recall involves the Whirly Whip Hot Chocolate Pot with item number 2981454. The item number can be found on the product's box, below the bar code. The pot is made of white porcelain and has a red handle. The lid has a red knob and a frother attached to the underside of the lid knob.
Hazard identified
The handle of the pot can break off causing burn and laceration hazards.
In the United States, Williams-Sonoma has received 30 reports of handles breaking off of the pots, including eight reports of injuries involving minor burns or cuts.
Neither Health Canada nor Williams-Sonoma has received any reports of incidents or injury related to this product in Canada.
Number sold
Approximately 692 of the recalled pots were sold at Williams-Sonoma stores across Canada.
In the United States, approximately 28,000 recalled pots were sold at Williams-Sonoma stores nationwide, online at www.williams-sonoma.com and through Williams-Sonoma catalogues.
Time period sold
The recalled pots were sold from October 2010 to January 2011.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Williams-Sonoma Inc.
San Francisco
California
UNITED STATES
Tel: 1-888-345-0474
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the hot chocolate pot and return it to a Williams-Sonoma retail store for a full refund. If consumers are unable to return the pot to a retail store, consumers may contact Williams-Sonoma to receive free postage-paid mailing labels to return the pot to Williams-Sonoma.
For more information, consumers may contact Williams-Sonoma toll-free at 1-855-643-4206 between 4 a.m. and 9 p.m. PT seven days a week. Consumers may also visit the firm's website for additional information.
Consumers may also view the release by the US CPSC on the Commission's website.