VITROS® Systems
Brand(s)
Summary
Review notice, save/post notice by each system until issues resolved, complete/return response form.
Affected products
Affected products |
Lot or serial number |
Model or catalog number |
|---|---|---|
VITROS® 5600 Integrated System (New & Refurbished) |
More than 10 numbers, contact manufacturer. |
680 2413 |
VITROS® 3600 Immunodiagnostic System (New & Refurbished) |
More than 10 numbers, contact manufacturer. |
680 2914 |
VITROS® 4600 Chemistry System (New & Refurbished) |
More than 10 numbers, contact manufacturer. |
6900440 |
VITROS® XT 3400 Chemistry System |
More than 10 numbers, contact manufacturer. |
684 4458 |
VITROS® XT 7600 Integrated System |
More than 10 numbers, contact manufacturer. |
684 4461 |
VITROS® 4600 Chemistry System (New & Refurbished) |
More than 10 numbers, contact manufacturer. |
6802445 |
Issue
After the launch of software version (v) 3.8.0, Ortho Clinical Diagnostics (QuidelOrtho) began post-release monitoring of the rollout of v3.8.0. this monitoring has led QuidelOrtho to confirm that if v3.8.0 has been installed on the VITROS® systems listed above, these systems may experience an increased occurrence of software issues relating to unresponsive subsystems, unresponsive user interface (sometimes referred to as a 'screen freeze'), and/or printer disconnections.
Recall start date: October 11, 2023
Additional information
Details
Ortho-Clinical Diagnostics Inc.
100 Indigo Creek Drive, Rochester, New York, United States, 14626
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