This page has been archived on the Web

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Health product recall

VITROS System Softwares (2015-11-04)

Starting date:
November 4, 2015
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-55978

Affected Products

A. VITROS 3600 System Software
B. VITROS 5600 System Software
C. VITROS 5600 System Software
D. VITROS 3600 System Software

Reason

Ortho Clinical Diagnostics initiated this recall notification due to a software anomaly in which, under very specific circumstances, the temperature in the well wash module of the Vitros 3600 Immunodiagnostic System and Vitros 5600 Integrated System may be out of range without alerting the operator.

Affected products

A. VITROS 3600 System Software

Lot or serial number

36000130
36000264
36000627
36000773

Model or catalog number

680 2866

Companies
Manufacturer
Ortho-Clinical Diagnostics, Inc.
100 Indigo Creek Drive
Rochester
14626
New York
UNITED STATES

B. VITROS 5600 System Software

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

680 2864

Companies
Manufacturer
Ortho-Clinical Diagnostics, Inc.
100 Indigo Creek Drive
Rochester
14626
New York
UNITED STATES

C. VITROS 5600 System Software

Lot or serial number

More than 10 numbers, contact manufacturer. 

Model or catalog number

680 2864

Companies
Manufacturer
Ortho-Clinical Diagnostics, Inc.
100 Indigo Creek Drive
Rochester
14626
New York
UNITED STATES

D. VITROS 3600 System Software

Lot or serial number

36000130
36000264
36000627
36000773

Model or catalog number

680 2866

Companies
Manufacturer
Ortho-Clinical Diagnostics, Inc.
100 Indigo Creek Drive
Rochester
14626
New York
UNITED STATES