VITROS Chemistry Products VersaTips (2021-01-22)
- Starting date:
- January 22, 2021
- Posting date:
- February 5, 2021
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-74923
Last updated:
2021-02-05
Affected Products
VITROS Chemistry Products VersaTips
Reason
Ortho Clinical Diagnostics received customer complaints for the following condition codes on a Vitros 5600 system:
TMN-410: UIA Metering Aspirate Servo - pump travel limit reached
TEN-410: Uslide Metering Aspirate Servo - pump travel limit reached
TML-49A: UIA Metering Cuvetip seal failure at 1 tip sealer
Initial investigation found that the increase in these condition codes was related to improper tip sealing when using one specific lot of VITROS VersaTips. Upon inspection, a deformity was noted in some tips from this lot. The issue is intermittent as not all tips from this lot are affected. No other lots appear to be affected. This deformity can lead to an improper seal of the tip on the proboscis. An improperly sealed tip may cause a condition code to post but will not always post a condition codes or suppress result reporting.
Affected products
VITROS Chemistry Products VersaTips
Lot or serial number
413420
Model or catalog number
10758750006786
6801715
Companies
- Manufacturer
-
Ortho-Clinical Diagnostics Inc.
100 Indigo Creek Drive
Rochester
14626
New York
UNITED STATES