Unisex by Eros and Company recalled due to physical hazard
Brand(s)
Summary
Immediately stop using the recalled product and contact the company to obtain a new instruction manual.
Affected products
This recall involves Unisex adult toy sold exclusively by Eros and Company stores. The product WEB code is AS236-2.
Issue
When using this product with the controller (Mode 2), the instruction manual indicates to press the on/off button to turn off the product even though this button is absent from the controller. This could lead to improper inflation or deflation of the product potentially causing a physical hazard.
As of February 19th, 2024, the company has received 1 report of an unexpected inflation of the product in Canada.
What you should do
Consumers should immediately stop using the recalled product and contact the company to obtain a new instruction manual.
For more information, consumers can contact Ajpro Distribution by telephone at 450-681-0666, from 9am to 5pm, Monday to Friday, by email at service@ajpro.ca or visit the company's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 2,474 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from May, 2021 to January, 2024.
Place of Origin
Manufactured in China
Details
Retailer
Eros and Company
Québec, Canada
Distributor/Importer
Ajpro Distribution
Laval, Québec
Canada
Get notified
Receive notifications for new and updated recalls and alerts by category.