Consumer product recall

Ubio Labs 10,000mAh Portable Chargers recalled due to potential fire hazard

Last updated

Summary

Product
Ubio Labs 10,000mAh Portable Chargers
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and return to a Costco warehouse for a full refund.

Affected products

This recall involves Ubio Labs 10,000mAh Portable Chargers models PWB1071 and PWB1085 capable of charging mobile phones and other personal electronic devices. 

The following products are affected:

Product Name

Model Number

UPC

Costco Item Number

Power Bank Bundle – Portable Charger Kit: 10,000 mAh Portable Charger for Mobile Phones

PWB1071

810012140157

1379029

Wireless Power Bank Bundle: 10,000 mAh Wireless Portable Charger with USB-C Cable

PWB1085

810012143776

1421400

Issue

The lithium-ion battery inside the portable charger has the potential to overheat and burn, posing a potential fire hazard.

As of June 14, 2023 the company has received 11 reports of batteries catching fire or exploding in Canada, which includes 8 reports of property damage and 1 injury.   

What you should do

Consumers should immediately stop using the recalled power bank and return to a Costco warehouse for a full refund.

For more information, consumers can contact Sedgwick by telephone at 1-888-667-1461 from 8:00 a.m. to 5:00 p.m. ET Monday to Friday.  

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

 The company reported that 241,543 units of the affected products were sold in Canada. 

Time Period Sold

The affected products were sold in Canada from October 2019 to August 2022.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Manufacturer

Ubio Labs Inc

Bellevue, WA

United States

Importer

Costco Wholesale Canada Ltd

Nepean, Ontario

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-73996

Get notified

Receive notifications for new and updated recalls and alerts by category.

Subscribe