Health product recall

Trexo Home and Trexo Plus

Last updated

Summary

Product
Trexo Home and Trexo Plus
Issue
Medical devices - Performance issue
What to do

Contact the manufacturer if you require additional information. 

Affected products

Affected products

Lot or serial number

Model or catalog number

Trexo Home

More than 10 numbers, contact manufacturer.

A0001

Trexo Plus

More than 10 numbers, contact manufacturer.

A0001

Issue

The following malfunctions and nonconformances were observed during Trexo lab-testing and Trexo design reviews of the device, Resulting in this voluntary device recall and proposed field correction. Electromagnetic (EM) radiation levels above threshold (Ref: IEC 60601-1-11), as observed during lab-testing contracted by Trexo. Water ingress was observed within electronics enclosures after IP22 testing, as observed during lab-testing contracted by Trexo.

Recall start date: July 31, 2023

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Physical medicine
Companies

Trexo Robotics Inc.

6705 Milcreek Drive, Mississauga, Ontario, Canada, L5N 5M4

Published by
Health Canada
Audience
General public
Recall class
Type II
Identification number
RA-74192

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