Vehicle recall

Transport Canada Recall - 2022263 -

Brand(s)
MERCEDES-BENZ
Last updated

Summary

Product
Car recalled by
Issue
Vehicle - Other
What to do
Please see corrective actions section below

Affected products

2019 | MERCEDES-BENZ | A CLASS, 2019 | MERCEDES-BENZ | CLA CLASS, 2019 | MERCEDES-BENZ | GLS CLASS, 2019 | MERCEDES-BENZ | G CLASS, 2019 | MERCEDES-BENZ | SLC CLASS, 2019 | MERCEDES-BENZ | GLB CLASS, 2019 | MERCEDES-BENZ | GLE CLASS, 2019 | MERCEDES-BENZ | CLS CLASS, 2019 | MERCEDES-BENZ | AMG GT, 2019 | MERCEDES-BENZ | SL CLASS, 2019 | MERCEDES-BENZ | GLC CLASS, 2019 | MERCEDES-BENZ | E CLASS, 2019 | MERCEDES-BENZ | GLA CLASS, 2019 | MERCEDES-BENZ | S CLASS, 2020 | MERCEDES-BENZ | CLA CLASS, 2020 | MERCEDES-BENZ | G CLASS, 2020 | MERCEDES-BENZ | GLB CLASS, 2020 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | SL CLASS, 2020 | MERCEDES-BENZ | E CLASS, 2020 | MERCEDES-BENZ | S CLASS, 2020 | MERCEDES-BENZ | GLS CLASS, 2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | A CLASS, 2020 | MERCEDES-BENZ | AMG GT, 2020 | MERCEDES-BENZ | SLC CLASS, 2020 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | CLA CLASS, 2021 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | SLC CLASS, 2021 | MERCEDES-BENZ | AMG GT, 2021 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | GLC CLASS, 2021 | MERCEDES-BENZ | GLE CLASS, 2021 | MERCEDES-BENZ | GLS CLASS, 2021 | MERCEDES-BENZ | S CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | SL CLASS, 2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | GLB CLASS, 2021 | MERCEDES-BENZ | G CLASS, 2022 | MERCEDES-BENZ | AMG GT, 2022 | MERCEDES-BENZ | A CLASS, 2022 | MERCEDES-BENZ | GLA CLASS, 2022 | MERCEDES-BENZ | GLC CLASS, 2022 | MERCEDES-BENZ | GLE CLASS, 2022 | MERCEDES-BENZ | GLS CLASS, 2022 | MERCEDES-BENZ | S CLASS, 2022 | MERCEDES-BENZ | E CLASS, 2022 | MERCEDES-BENZ | SL CLASS, 2022 | MERCEDES-BENZ | CLS CLASS, 2022 | MERCEDES-BENZ | GLB CLASS, 2022 | MERCEDES-BENZ | G CLASS, 2022 | MERCEDES-BENZ | CLA CLASS, 2022 | MERCEDES-BENZ | SLC CLASS

Issue

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Additional information

Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Original published date:
Alert / recall type
Vehicle recall
Category
Vehicles - Car
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-81015
Transport Canada ID
2022263

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