Transport Canada Recall - 2021349 -
Brand(s)
Last updated
Summary
Product
Light Truck & Van recalled by
Issue
Vehicle - Visual System
What to do
Please see corrective actions section below
Affected products
2019 | MERCEDES-BENZ | SPRINTER, 2020 | MERCEDES-BENZ | SPRINTER, 2021 | MERCEDES-BENZ | SPRINTER
Issue
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective actions
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Additional information
Details
Original published date:
Alert / recall type
Vehicle recall
Category
Vehicles - Light Truck & Van
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-80427
Transport Canada
ID
2021349
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