Transport Canada Recall - 2021064 -
Brand(s)
Summary
Affected products
2019 | MERCEDES-BENZ | SLC CLASS, 2019 | MERCEDES-BENZ | GLS CLASS, 2019 | MERCEDES-BENZ | SL CLASS, 2019 | MERCEDES-BENZ | GLE CLASS, 2019 | MERCEDES-BENZ | GLB CLASS, 2019 | MERCEDES-BENZ | GLC CLASS, 2019 | MERCEDES-BENZ | C CLASS, 2019 | MERCEDES-BENZ | GLA CLASS, 2019 | MERCEDES-BENZ | A CLASS, 2019 | MERCEDES-BENZ | CLA CLASS, 2019 | MERCEDES-BENZ | E CLASS, 2019 | MERCEDES-BENZ | G CLASS, 2019 | MERCEDES-BENZ | GT CLASS, 2019 | MERCEDES-BENZ | B CLASS, 2019 | MERCEDES-BENZ | S CLASS, 2019 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | GLS CLASS, 2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | GLA CLASS, 2020 | MERCEDES-BENZ | CLA CLASS, 2020 | MERCEDES-BENZ | G CLASS, 2020 | MERCEDES-BENZ | B CLASS, 2020 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | SL CLASS, 2020 | MERCEDES-BENZ | C CLASS, 2020 | MERCEDES-BENZ | E CLASS, 2020 | MERCEDES-BENZ | S CLASS, 2020 | MERCEDES-BENZ | GLB CLASS, 2020 | MERCEDES-BENZ | GT CLASS, 2020 | MERCEDES-BENZ | A CLASS, 2020 | MERCEDES-BENZ | SLC CLASS, 2021 | MERCEDES-BENZ | B CLASS, 2021 | MERCEDES-BENZ | GLS CLASS, 2021 | MERCEDES-BENZ | SLC CLASS, 2021 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | GT CLASS, 2021 | MERCEDES-BENZ | GLB CLASS, 2021 | MERCEDES-BENZ | S CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | C CLASS, 2021 | MERCEDES-BENZ | SL CLASS, 2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | G CLASS, 2021 | MERCEDES-BENZ | CLA CLASS, 2021 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | GLC CLASS, 2021 | MERCEDES-BENZ | GLE CLASS
Issue
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
Safety risk
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Corrective actions
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Additional information
Details
Get notified
Receive emails about new and updated recall and safety alerts.