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The Toro Company and Exmark Manufacturing Company Recall Riding Mowers.
- Starting date:
- November 24, 2015
- Posting date:
- November 24, 2015
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Fire Hazard
- Audience:
- General Public
- Identification number:
- RA-55924
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), The Toro Company and Exmark Manufacturing Company
Affected products
Toro TimeCutter & Exmark Quest series riding mowers
Product description
This recall involves various 2015 models of Toro and Exmark mowers. The 2015 Toro TimeCutter riding mowers are red and black, with a grey seat. The 2015 Exmark Quest riding mowers are red, black, and grey.
The model number and serial number are located on a decal affixed to the frame, under the seat.
The following Toro and Exmark models and serial number ranges were sold in Canada and are equipped with the identified fuel filter:
Model Number | Serial Number Range |
---|---|
74710 | 315000898 through 315001935 |
74720 | 315000138 through 315003182 |
74731 | 315000173 through 315000429 |
74750 | 315000232 through 315000882 |
74780 | 315000389 through 315001568 |
74784 | 315000492 through 315000976 |
74797 | 315000671 through 315000693 |
Model Number | Serial Number Range |
---|---|
QTS452CEM34200 | 315609864 through 315628355 |
Hazard identified
The fuel filters on these mowers may become excessively brittle and fail. This may result in a fuel leak which may present a fire hazard.
The Toro Company has received reports of six incidents with the recalled mowers. None of the incidents originated in Canada.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of these recalled mowers.
Number sold
Approximately 393 units of the recalled products were sold at authorized Toro and Exmark dealers across Canada; and approximately 500 units of the Exmark and 8,600 units of the Toro were sold in the United States.
Time period sold
The recalled products were sold from January 2015 through October 2015.
Place of origin
Manufactured in the United States of America.
Companies
- Distributor
-
Whole good units utilizing recalled fuel filters: The Toro Company
Bloomington
Minnesota
UNITED STATES
- Distributor
-
Whole good units utilizing recalled fuel filters: Exmark Manufacturing Company, Inc.
Beatrice
Nebraska
UNITED STATES
- Manufacturer
-
Recalled fuel filters were manufactured by: Chongqing Aoqiang Industry & Trade Stock Co., Ltd.
Yubei District
Chongqing
CHINA
What you should do
Consumers should immediately stop using the recalled mowers and contact a Toro or Exmark dealer for a replacement fuel filter and repair instructions.
TORO PRODUCTS
For more information, consumers may contact Toro toll-free at (844) 521-2384 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the Toro's website and click on Safety and then Product Recall Information.
Consumers may view the release by the US CPSC on the Commission's website.
EXMARK PRODUCTS
Exmark consumers may contact Exmark toll-free at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday or visit the Exmark's website and click on Service & Support, then on Safety, then on Recalls for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.