Thermomix TM6 Measuring Cup Instructions recalled due to potential burn hazard
Immediately stop using the recalled product instructions for the TM6 Measuring Cup and contact Vorwerk to obtain updated product instructions.
This recall involves the instructions for the Thermomix TM6 measuring cup supplied with the Thermomix TM6 appliance and which can also be used with the Thermomix TM5 appliance. Thermomix is a multi-purpose kitchen appliance with functions that include weighing, mixing, chopping, milling, kneading, blending, steaming, cooking, beating, precise heating, stirring and emulsifying.
In rare cases, when the TM6 measuring cup is inserted into the Thermomix TM5 or TM6 and the cooking temperature is set to exceed 95˚C / 200˚F, excess pressure can build in the mixing bowl causing the sudden spillage of hot food; leading to increased risk of burns. This risk is increased when the recommended fill level (as set out in the instructions and indicated on the inside of the mixing bowl) is exceeded.
As of October 12, 2022, the company has received no reports of incidents in Canada. There have been 36 incidents reported to the company worldwide.
What you should do
Consumers should immediately stop using the Thermomix TM6 measuring cup instructions and contact Vorverk to obtain updated product instructions. Once the updated product instructions have been reviewed, consumers may continue to use the TM6 Measuring Cup in accordance with the updated instructions. Customers do not need to return the product.
Customers were informed directly via email by Vorwerk. Vorwerk has initiated a Global Information Campaign to reduce risk of user error with respect to the use of the TM6 measuring cup. Consumers can find information in relation to proper use and preventative measures at the following websites: www.thermomix.ca/thermomix-safety-instructions/ or https://service.thermomix.ca/hc/en-us/articles/8749490659091-Thermomix-Measuring-Cup-Safety-Announcement-August-2022.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The company reported that 15,500 units of the affected product were sold in Canada.
Time Period Sold
The affected products were sold from July 2019 to October 2022.
Place of Origin
Manufactured in Germany
Vorwerk Canada Ltd. (Thermomix Canada) Vancouver
Vorwerk Elektrowerke GmbH & Co. KG