Health product recall

Sysmex XN-10, XN-20 & XN-11 Hematology Analyzers (2020-04-10)

Starting date:
April 10, 2020
Posting date:
May 15, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-73079



Last updated: 2020-05-15

Affected Products

  1. Sysmex XN-10 Hematology Analyzers
  2. Sysmex XN-20 Hematology Analyzers
  3. Sysmex XN-11 Hematology Analyzers

Reason

Sysmex Corporation, Japan (S-Corp.) notified Sysmex America, Inc. (SAI) that they are implementing a leak detector sensor on all XN Series analyzers. The tray catches leaking reagent and the sensor disables the analyzer if a malfunction causing diluent leakage is detected. If fluid is collected in the tray, the user is informed with an error message "Water leak detected (analysis not possible)" and the Action to "Turn off the Main power and check the analyzer." New analyzers for all models are manufactured with the tray and sensor, but all installed analyzers will be retrofitted with the tray and sensor in this correction.

Affected products

A. Sysmex XN-10 Hematology Analyzers

Lot or serial number
  • More than 10 numbers, contact manufacturer.
Model or catalog number
  • XN-10
Companies
Manufacturer

Sysmex Corporation

1-5-1 Wakinohama-kaigandori

Chuo-ku

651-0073

JAPAN


B. Sysmex XN-20 Hematology Analyzers

Lot or serial number
  • More than 10 numbers, contact manufacturer.
Model or catalog number
  • XN-20
Companies
Manufacturer

Sysmex Corporation

1-5-1 Wakinohama-kaigandori

Chuo-ku

651-0073

JAPAN


C. Sysmex XN-11 Hematology Analyzers

Lot or serial number
  • More than 10 numbers, contact manufacturer.
Model or catalog number
  • XN-11
Companies
Manufacturer

Sysmex Corporation

1-5-1 Wakinohama-kaigandori

Chuo-ku

651-0073

JAPAN