Sysmex XN-10, XN-20 & XN-11 Hematology Analyzers (2020-04-10)
- Starting date:
- April 10, 2020
- Posting date:
- May 15, 2020
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type III
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-73079
Last updated: 2020-05-15
Affected Products
- Sysmex XN-10 Hematology Analyzers
- Sysmex XN-20 Hematology Analyzers
- Sysmex XN-11 Hematology Analyzers
Reason
Sysmex Corporation, Japan (S-Corp.) notified Sysmex America, Inc. (SAI) that they are implementing a leak detector sensor on all XN Series analyzers. The tray catches leaking reagent and the sensor disables the analyzer if a malfunction causing diluent leakage is detected. If fluid is collected in the tray, the user is informed with an error message "Water leak detected (analysis not possible)" and the Action to "Turn off the Main power and check the analyzer." New analyzers for all models are manufactured with the tray and sensor, but all installed analyzers will be retrofitted with the tray and sensor in this correction.
Affected products
A. Sysmex XN-10 Hematology Analyzers
Lot or serial number
- More than 10 numbers, contact manufacturer.
Model or catalog number
- XN-10
Companies
- Manufacturer
-
Sysmex Corporation
1-5-1 Wakinohama-kaigandori
Chuo-ku
651-0073
JAPAN
B. Sysmex XN-20 Hematology Analyzers
Lot or serial number
- More than 10 numbers, contact manufacturer.
Model or catalog number
- XN-20
Companies
- Manufacturer
-
Sysmex Corporation
1-5-1 Wakinohama-kaigandori
Chuo-ku
651-0073
JAPAN
C. Sysmex XN-11 Hematology Analyzers
Lot or serial number
- More than 10 numbers, contact manufacturer.
Model or catalog number
- XN-11
Companies
- Manufacturer
-
Sysmex Corporation
1-5-1 Wakinohama-kaigandori
Chuo-ku
651-0073
JAPAN