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Health product recall

Sysmex UF-100 Instrument Manager Software (2013-11-06)

Starting date:
November 6, 2013
Posting date:
December 5, 2014
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-36927

Recalled Products

Instrument Manager Software using the Sysu100I Driver that connects to the Sysmex UF-100 Instrument

Reason

When results of "---.-" are received from the Sysmex UF-100 instrument and if the user set the driver configuration option "Strip zeros from result" to "Yes", all versions prior to V7.00.0006 and V8.00.0005 of the SYSU100I driver convert the results to "0.00" in instrument manager. The Sysmex UF-100 will send "--.-" when the test has a sample error. All five urinalysis tests performed (RBC, WBC, Ec, Cast, and Bact) will be resulted as "0.00" in instrument manager. This could lead to misdiagnosis and mistreatment of a patient.

Affected products

Instrument Manager Software using the Sysu100I Driver that connects to the Sysmex UF-100 Instrument

Lot or serial number

N/A

Model or catalog number

7.00.0001
7.00.0002
7.00.0003
7.00.0004
7.00.0005
8.00.0001
8.00.0002
8.00.0003
8.00.0004

Companies
Manufacturer
Data Innovations LLC
120 Kimball Ave. Suite 100
South Burlington
05403
Vermont
UNITED STATES