Consumer product recall

Surly Bicycle Racks recalled due to crash or injury hazard

Starting date:
December 5, 2019
Posting date:
December 5, 2019
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated: 2019-12-05


  • Product:
    Surly Bicycle Racks.
  • Issue:
    Crash or injury hazard.
  • What to do:
    Immediately stop using product and contact company for repair.

Affected products

Surly Bicycle Racks

Product description

This recall involves all Surly 8-Pack bicycle racks and Surly 24-Pack bicycle racks and Pack Rat Bicycles equipped with these racks. The racks have black and silver finishes and are made of tubular Chromoly steel. They are intended for use on the front of a bicycle.

Hazard identified

The recalled front bicycle rack can loosen and contact the front wheel, posing a crash or injury hazard to the user

As of December 2, 2019, Surly has received no reports of incidents or injuries in Canada. In the United States, Surly has received 18 reports of racks failing, including seven reports of minor injuries including sprains and lacerations, and five reports of serious injuries including a fractured vertebra.

Number sold

Approximately 457 units of the affected product were sold in Canada.

Time period sold

The affected products were sold from December 2015 to September 2019.

Place of origin

Manufactured in Taiwan



Surly Bikes, a brand of Quality Bicycle Products Inc.




Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the recalled bicycle racks and contact the bike shop or online retailer where it was originally purchased to arrange for a free repair. 

For more information, consumers may contact Surly Bikes toll-free at 1-877-773-3191 between 8 a.m. and 6 p.m. CT Monday through Friday, or online and click on the "Safety Recall 8 and 24-Pack Rack" button for more information.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.