Consumer product recall

Supacaz Orbitron – CNC Alloy pedals recalled due to fall hazard

Last updated

Summary

Product
Supacaz Orbitron – CNC Alloy flat pedals
Issue
Consumer products - Fall hazard
What to do

Immediately stop using the recalled pedals and return the affected pedals to an authorized retailer for a refund.

Affected products

This recall involves Supacaz brand Orbitron – CNC Alloy flat pedals in oilslick multicolor sold by Specialized Bicycle Components Canada, Inc. The high grip layout features 16 pins per side on an ultralight alloy low-profile body. The pedal measures 11 centimetres wide x 20 centimetres long x 7 centimetres high. The Specialized SKU is 09122-3300 which can be found on the back of the retail packaging.

Issue

The pedal body may detach from the pedal spindle and/or the pedal spindle may break, posing a fall hazard.

As of November 28, 2023, the company has received 1 report of the pedal body detaching from the spindle in Canada, and no report of injuries. In the United States, the company has received 21 reports of the pedal body detaching from the pedal spindle and/or the pedal spindle breaking and no report of injuries. The company has received no report of incidents or injuries in Mexico.

What you should do

Consumers should immediately stop using the Supacaz brand Orbitron Pedals and contact an authorized Specialized retailer for a full refund.

For more information, consumers can contact Specialized by telephone toll-free at 1-800-465-8887 from 8:00 a.m. to 5:00 p.m. EST, Monday through Friday.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (CPSC), Mexico’s Consumer Protection Federal Agency (PROFECO) and Specialized Bicycle Components Canada, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 174 units of the affected products were sold in Canada, 961 were sold in the United States and 7 were sold in Mexico.

Time Period Sold

The affected products were sold from October 2021 to September 2023.

Place of Origin

Manufactured in Taiwan

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Sports and fitness
Companies

Importer

Specialized Bicycle Components Canada, Inc.

Ste-Anne-de-Bellevue

Quebec

CANADA

Published by
Health Canada
Audience
General public
Identification number
RA-74653