Sun Joe iON+ Cordless Lawn Mower Kit (17-inch) recalled due to injury hazard
Immediately stop using the product and contact Snow Joe to identify affected units and for information on how to correct any potential defect.
This recall involves the Sun Joe 24V-X2-17LM lawn mower. The subject product is a 48 Volt 17-inch mulching walk behind lawn mower. The subject product is light green and black in colour. The subject product is 44 inches tall, 19.5 inches wide, and weighs approximately 35 pounds.
The lawn mower blade may detach unexpectedly creating a risk of serious injury.
As of August 22, 2022, the company has received 4 reports of blades detaching in Canada, and no reports of injuries. In the Unites States, the company has received 27 reports of blades detaching and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled Sun Joe iON+ Cordless Lawn Mower and contact Snow Joe to determine if their lawn mower is subject to the recall, and if so, how to inspect and repair the lawn mower.
For more information, consumers can contact Snow Joe by telephone toll-free at 1-800-641-2917 daily from 8:00 a.m. to 8:00 p.m. ET, by email or visit the company’s website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Snow Joe LLC.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The company reported that approximately 350 units of the affected product were sold in Canada, and approximately 26,300 were sold in the United States.
Time Period Sold
The affected products were sold from September 2020 to July 2022.
Place of Origin
Manufactured in China.
Snow Joe LLC