Consumer product recall

STIHL MSA 300 Chain Saws recalled due to laceration hazard

Brand(s)
Last updated

Summary

Product
STIHL MSA 300 Chain Saws
Issue
Consumer products - Laceration hazard
What to do

Immediately stop using the recalled products and bring it to an authorized STIHL servicing dealer for the free replacement of the brake drum and brake band.

Affected products

This recall involves the braking system of the STIHL MSA 300, a battery-powered chain saw. The chain saw is gray and orange. “STIHL” and “MSA 300” are displayed on the side of the chain saw. The recalled chain saw’s serial number is located on a label on the rear hand guard. Serial numbers lower than 447457319 are included in the recall.

Issue

The chain saw can take longer to brake than expected, posing a laceration hazard.

As of October 26th, 2023, the company has not received any reports of injuries and incidents in Canada.

What you should do

Consumers should immediately stop using the recalled STIHL MSA 300 chain saw and bring it to an authorized STIHL servicing dealer for the free replacement of the brake drum and brake band.

For more information, consumers can contact STIHL Limited by telephone at 1-800-267-8445 for English and 1-800-363-4943 for French.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 398 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold in Canada from September 2022 to August 2023.

Place of Origin

Manufactured in Germany

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Tools and accessories
Companies

Manufacturer

Andreas STIHL AG & Co. KG

Waiblingen, Baden-Württemberg

Germany

Published by
Health Canada
Audience
General public
Identification number
RA-74537

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