Consumer product recall

Steamfast, Sharper Image and Vornado Brand Handheld Garment Steamers recalled due to potential burn hazard

Last updated

Summary

Product
Steamfast, Sharper Image and Vornado Brand Handheld Garment Steamers
Issue
Consumer products - Burn hazard
What to do

Immediately stop using the recalled products and contact Vornado for a refund.

Affected products

This recall involves the following three different brands of handheld garment steamers:

  • Steamfast model numbers SF-425, SF-435, SF-440, SF-445, and SF-447;
  • Vornado model number VS-410; and
  • Sharper Image model number SI-428.

The recalled steamers were sold in the following colours: SF-435 (white, black, light pink, hot pink, sage green, orange, and teal blue); SF-425, SF-440, SF-445, SF-447, and SI-428 (white); and VS-410 (black).

The recalled steamers are handheld electrical appliances which use hot steam emitted from a nozzle to remove wrinkles from clothing and other fabrics. The steamers’ brand name appears on the side of each unit and on a label located on the bottom of the steamer. The model number also appears on the label.

Issue

The garment steamers can expel hot water from the steam nozzle while heating during use, posing a potential burn hazard. 

As of January 24, 2024 the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 122 reports of hot water spraying or spitting from the steam nozzle, including 23 reports of injuries.

What you should do

Consumers should immediately stop using the recalled Steamfast, Sharper Image and Vornado Brand Handheld Garment Steamers and contact Vornado for a refund.

For more information, consumers can contact Vornado by telephone toll-free at 1-888-240-2768, from 8:00 a.m. to 5:00 p.m. ET, Monday through Friday or online at www.vornado.com/recalls/hhgs to start a recall submission. Consumers can also visit www.vornado.com, www.steamfast.com, or www.sihomecomfort.com and click on "Product Recalls" at the top of the page for more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Vornado Air, LLC

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 12,953 units of the affected products were sold in Canada and approximately 2 million units were sold in the United States.

Time Period Sold

The affected products were sold from July 2009 to January 2024.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Importer

Vornado Air, LLC

Andover, Kansas

United States

Published by
Health Canada
Audience
General public
Identification number
RA-75001