Consumer product recall

Starbucks Coffee Company recalls Cold-to-Go Stainless Steel Straws

Starting date:
August 2, 2016
Posting date:
August 2, 2016
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Starbucks Coffee Company

Affected products

Stainless Steel Cold-to-Go Straws

Product description

This recall involves Grande and Venti sized reusable stainless steel drinking straws, sold either in packages of three, or as part of Grande and Venti sized beverage cups with stainless steel straws.

The stainless steel straws were available in two sizes:

  • Grande: Approximately 24 centimetres (9.5 inches) in length and 0.76 centimetres (0.3 inches) in diameter for 473 millilitre (16 ounce) sized cups
  • Venti: Approximately 26.4 centimetres (10.4 inches) in length and 0.76 centimetres (0.3 inches) in diameter for 710 millilitre (24 ounce) sized cups

Each straw has a ridge at the bottom that prevents the straw from being fully pulled through the hole in the cup's lid.

Hazard identified

The stainless steel straws may pose an injury hazard for young children using them while simultaneously engaged in activities, such as running or jumping.

Health Canada has not received any reports of consumer incidents or injuries related to the use of this product. Starbucks Coffee Canada, Inc. has received one report of injury to a child's mouth.

In the United States, Starbucks Coffee Company has received 3 reports of lacerations to children's mouths.

Number sold

Approximately 301,261 straws were sold in Starbucks locations across Canada, and approximately 2.5 million straws were sold in the United States.

Time period sold

The recalled products were sold from June 2012 to June 2016.

Place of origin

Manufactured in China.



Starbucks Coffee Canada Inc.




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What you should do

Consumers should immediately take the stainless steel straws away from children and not allow children to handle or use the product, or dispose of the product in regular household garbage.

For more information, consumers may contact Starbucks Coffee Canada by telephone toll-free at 1-800-782-7282, from 3:00 a.m. to 12:00 a.m. PST daily.  Consumers may also visit Starbucks Coffee's website and click on "stainless steel straw warnings" for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.