Consumer product recall

SRAM recalls three-speed internal gear hub with coaster brake

Starting date:
January 17, 2019
Posting date:
January 17, 2019
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Affected products

SRAM three-speed internal gear hub with coaster brake

Product description

This recall involves SRAM i-Motion 3, three-speed internal gear hub with coaster brake, UPC 710845662782, for a bicycle.

The internal gear hub was sold installed on the following models of bicycles (with no redundant braking system - for example no front brake):

  • Electra Cruiser Custom 3i
  • Electra Coaster 3i
  • Electra Hawaii 3i
  • Electra Hawaii 3i (24")
  • Electra Straight 8

Hazard identified

The brake can fail, posing a crash or fall hazard to the rider.

As of January 3, 2019, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 4 reports of crashes or falls, and 1 report of a knee and ankle injury from a fall.

Number sold

Approximately 700 units of the affected products were sold in Canada.

Time period sold

The affected products were sold in Canada between February 2014 and January 2018.

Place of origin

Manufactured in Taiwan.







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What you should do

Consumers should immediately stop using the recalled hub and contact SRAM for reimbursement of the affected bicycle. SRAM will repurchase the affected bicycles at a fair market, depreciated value, based on the Bicycle Blue Book.

For more information, consumers can contact SRAM’s Canadian distributor HLC by telephone toll-free at 1-888-522-2453 between 9:00 a.m. and 8:00 p.m. EST Monday through Friday or online.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.