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SRAM recalls bicycle chain derailleurs
- Starting date:
- January 10, 2014
- Posting date:
- January 10, 2014
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Sports/Fitness
- Source of recall:
- Health Canada
- Issue:
- Physical Hazard
- Audience:
- General Public
- Identification number:
- RA-37445
Affected products
SRAM Bicycle chain derailleurs
Product description
The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel.
Serial numbers of affected products begin with one of the following four-digit codes:
- 01T3 to 11T3,
- 31T2 to 52T2,
- 78T2.
The recalled derailleurs manufacturing dates are September 2012 through March 2013.
Hazard identified
The rear derailleur's rear pivot pin can loosen or dislodge causing the rear derailleur to jam or interfere with the wheel, posing a fall hazard.
Neither Health Canada nor SRAM has received any reports of incidents or injuries related to the use of these products in Canada. SRAM has received reports of 43 incidents in the United States with one report of scrapes and bruises.
Number sold
43 of the recalled products were sold in Canada.
Time period sold
The recalled derailleurs were sold from September 2012 to November 2013.
Place of origin
Manufactured in Taiwan.
Companies
- Distributor
-
SRAM, LLC
Chicago
Illinois
UNITED STATES
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should stop using bicycles with the recalled SRAM RED derailleurs immediately and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
For more information, consumers can contact SRAM at 1-800-346-2928 between 9:00 a.m. and 5:00 p.m. Monday through Friday CST or online at firm's website and click on “Recall Information” for more information.
Consumers may also view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.