SRAM 12-speed Shift Brake Levers recalled due to Fall Hazard
Brand(s)
Summary
Immediately stop using the recalled products and contact an authorized SRAM dealer for a free repair, if deemed necessary.
Affected products
This recall involves all SRAM 12-speed Shift Brake Levers produced prior to July 1, 2023 and sold as upgrade or replacement kits. The serial number is laser etched on the top of the reservoir cover or on the top of the cylinder sleeve.
Model |
Serial Number/ Date Code Range |
|---|---|
SRAM Red eTap AXS |
##508##### to ##243##### |
SRAM Rival eTap AXS (ED-RIV-D1) |
##131##### to ##243##### |
SRAM Force eTap AXS (ED-FRC-D1) |
##089##### to ##243##### |
SRAM Force eTap AXS (ED-FRC-D2) |
##183##### to ##243##### |
SRAM Apex AXS |
##203##### to ##243##### |
Issue
As of January 24, 2024, the company has received no reports of incidents or injuries in Canada, or in the United States.
What you should do
For more information, consumers can contact SRAM Service Canada ULC by telephone at 604-990-7070, from 9 am to 5 pm PST, Monday through Friday, or visit the company website at: https://www.sram.com/en/service/recalls.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and SRAM, LLC.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that approximately 2,940 units of the affected products were sold in Canada and 61,300 were sold in the United States.
Time Period Sold
The affected products were sold from June 2019 to October 2023.
Place of Origin
Manufactured in Taiwan
Details
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