Consumer product recall

Specified models of Usines Giant Factories Inc. gas water heaters recalled due to potential carbon monoxide leak

Starting date:
August 6, 2021
Posting date:
August 6, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Household Items
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-76147

Last updated:
2021-08-06

Summary

  • Product:
    Specified models of Usines Giant Factories Inc. gas water heaters
  • Issue:
    The recalled products may not meet the safety standard, posing a carbon monoxide leak hazard.
  • What to do:
    Turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer.

Affected products

Specified Usines Giant Factories Inc. gas water heaters

Product description

This recall involves specified models of Usines Giant Factories Inc. gas water heaters distributed in Canada between March 11, 2021 and March 24, 2021.

The following is a list of affected model numbers and serial numbers
Model Number Serial Numbers
UG60-50MF1-N2U

A 9795627

A 9795628

UG50-40LF-N2U

A 9795911

A 9795923

A 9801980

A 9802004

Hazard identified

Usines Giant Factories Inc. has discovered that certain models of its atmospheric gas water heaters were manufactured using the incorrect model of flue reducer, which may pose a carbon monoxide leak hazard.

As of June 28, 2021, the company has received no reports of incidents or injuries in Canada.

Number sold

The company reported that 533 units of the affected product were distributed in Canada. Giant has located and corrected 527 of those units but were unable to locate the remaining 6 uncorrected units.

Time period sold

The affected products were distributed in March 2021.

Place of origin

Manufactured in Canada

Companies

Manufacturer

Usines Giant Factories Inc.

Montreal

CANADA

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Canadian consumers in possession of one of the recalled products should turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer.

For further information, please contact Giant Customer Service Department by e-mail or by telephone at 1-800-363-9354 (Option #1). Please reference the "Flue Reducer Recall" when contacting Giant.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.