Specified models of Usines Giant Factories Inc. gas water heaters recalled due to potential carbon monoxide leak
- Starting date:
- August 6, 2021
- Posting date:
- August 6, 2021
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Last updated: 2021-08-06
- Product: Specified models of Usines Giant Factories Inc. gas water heaters
- Issue: The recalled products may not meet the safety standard, posing a carbon monoxide leak hazard.
- What to do: Turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer.
Specified Usines Giant Factories Inc. gas water heaters
This recall involves specified models of Usines Giant Factories Inc. gas water heaters distributed in Canada between March 11, 2021 and March 24, 2021.
A 9801980A 9802004
Usines Giant Factories Inc. has discovered that certain models of its atmospheric gas water heaters were manufactured using the incorrect model of flue reducer, which may pose a carbon monoxide leak hazard.
As of June 28, 2021, the company has received no reports of incidents or injuries in Canada.
The company reported that 533 units of the affected product were distributed in Canada. Giant has located and corrected 527 of those units but were unable to locate the remaining 6 uncorrected units.
Time period sold
The affected products were distributed in March 2021.
Place of origin
Manufactured in Canada
Usines Giant Factories Inc.
What you should do
Canadian consumers in possession of one of the recalled products should turn off the water heater and contact Giant to make arrangements for a qualified technician to replace the incorrect flue reducer.
For further information, please contact Giant Customer Service Department by e-mail or by telephone at 1-800-363-9354 (Option #1). Please reference the "Flue Reducer Recall" when contacting Giant.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.