Expanded Recall: Thermosphere and Mastercraft Ceiling-Mounted 7500W/240V Electric Utility Workshop/Garage Heater, Model EH-4604BY with Remote Control & Thermostat recalled due to fire hazard
Immediately stop using the recalled products and bring them back to the place of purchase for an exchange or refund.
This recall expansion now includes Mastercraft model EH-4604BY products with date codes ending in 2021 (date codes ending in 2020 were included in the recall notice originally published on May 5, 2022).
Batch/Date Codes Affected
Sold at Canadian Tire:
All date codes ending in “2020” (from year 2020) and “2021” (from year 2021) are affected. They appear in MM/YYYY format on the rating label attached to the heaters.
Mastercraft units also have date code stickers on the packaging box and on the product in DDMMYY format – all those ending in “20” and “21” are affected.
Sold at Canac:
All date codes ending in “2020” (from year 2020) are affected. They appear in MM/YYYY format on the rating label attached to the heaters.
Thermosphere units do not have a date code sticker on the packaging box.
The affected units could overheat, potentially posing a burn and fire hazard.
As of April 17, 2023, the companies have received 17 reports of incidents in Canada and no report of injuries.
What you should do
Consumers should immediately stop using the recalled Thermosphere and Mastercraft Ceiling Mounted 7500W/240V Electric Utility Workshop/Garage Heater with Remote Control & Thermostat and return them to the place of purchase for an exchange or refund.
For more information, Canac consumers may contact HomeEasy Industrial Co. Ltd. by telephone 1-866-206-0888 or email at firstname.lastname@example.org. The bilingual call centre is open Monday to Friday from 8:00 a.m. to 9:00 p.m. EST and on Saturday and Sunday from 9:00 a.m. to 5:00 p.m. EST.
For more information, Canadian Tire consumers may contact Canadian Tire by telephone at 1-800-387-8803 Monday through Friday from 8:00 a.m. to 9:00 p.m. EST and on Saturday and Sunday from 9:00 a.m. to 5:00 p.m. EST.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The company reported that approximately 9699 units of the affected product were sold in Canada.
Time Period Sold
The affected products were sold from August 2020 to April 2023.
Place of Origin
Manufactured in China.
HomeEasy Industrial Co. Ltd.
Canadian Tire Corporation
Billion Legend Electric Appliance (Shunde) Ltd.