Consumer product recall

Thermosphere and Mastercraft Ceiling-Mounted 7500W/240V Electric Utility Workshop/Garage Heater, Model EH-4604BY with Remote Control & Thermostat recalled due to fire hazard

Last updated

Summary

Product
Thermosphere and Mastercraft Ceiling-Mounted 7500W/240V Electric Utility Workshop/Garage Heater, Model EH-4604BY with Remote Control & Thermostat
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled products and bring them back to the place of purchase for an exchange or refund.

Affected products

This recall involves the following products:

Product Details

Batch/Date Codes Affected

Sold at Canadian Tire:

Mastercraft
Ceiling-Mounted
7500W/240V Electric Utility Workshop/Garage Heater with Remote Control & Thermostat

SKU 043-5120-2

UPC 674465005988

Model EH-4604BY

cETL 4003667

Black Colour

All date codes ending in “2020” (from year 2020) are affected. They appear in MM/YYYY format on the rating label attached to the heaters.

Mastercraft units also have date code stickers on the packaging box and on the product in DDMMYY format – all those ending in “20” are affected.

Sold at Canac:

Thermosphere
Ceiling-Mounted
7500W/240V Electric Utility Workshop/Garage Heater with Remote Control & Thermostat

SKU 4041041

UPC 674465008361

Model EH-4604BY

cETL 4003667

Black Colour

All date codes ending in “2020” (from year 2020) are affected. They appear in MM/YYYY format on the rating label attached to the heaters.

Thermosphere units do not have a date code sticker on the packaging box.

Issue

The affected units could overheat, potentially posing a burn and fire hazard.

As of April 26, 2022, the companies have received 13 reports of incidents in Canada and no report of injuries.

What you should do

Consumers should immediately stop using the recalled Thermosphere and Mastercraft Ceiling Mounted 7500W/240V Electric Utility Workshop/Garage Heater with Remote Control & Thermostat and return them to the place of purchase for an exchange or refund.

For more information, Canac consumers may contact HomeEasy Industrial Co. Ltd. by telephone 1-866-206-0888 or email service@hena.ca.  The bilingual call centre is open Monday to Friday from 8:00 a.m. to 9:00 p.m. EST and on Saturday and Sunday from 9:00 a.m. to 5:00 p.m. EST.

For more information, Canadian Tire consumers may contact Canadian Tire by telephone at 1-800-387-8803 Monday through Friday from 8:00 a.m. to 9:00 p.m. EST and on Saturday and Sunday from 9:00 a.m. to 5:00 p.m. EST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form

(https://www.canada.ca/en/health-canada/services/consumer-product-safety/advisories-warnings-recalls/report-incident-involving-consumer-product.html).

This recall is also posted on the OECD Global Portal on Product Recalls website (http://globalrecalls.oecd.org/). You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that approximately 6700 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from August 2020 to January 2022.

Place of Origin

Manufactured in China

Details
Original published date: 2022-05-05
Alert / recall type
Consumer product recall
Category
Consumer product - Appliances
Companies

Distributor

HomeEasy Industrial Co. Ltd.

Vaughan, ON

CANADA

Distributor

Canadian Tire Corporation

Toronto, ON

CANADA

Distributor

Canac

Quebec, QC

CANADA

Manufacturer

Billion Legend Electric Appliance (Shunde) Ltd.

Shunde, Guangdong

CHINA

Published by
Health Canada
Audience
General public
Identification number
RA-64127