Consumer product recall

SIMU DMI6 HZ01 motors for window coverings recalled due to electric shock hazard

Last updated

Summary

Product
SIMU DMI6 HZ01 motors for window coverings
Issue
Consumer products - Electrical hazard
What to do

Immediately stop using the recalled product and contact the company to schedule an inspection and product replacement.

Affected products

This recall involves SIMU DMI6 HZ01 motors used in motorized awnings, rolling shutters, hurricane screens and hurricane shutters in residential and commercial settings.

The following models are included in the recall:
Kit reference (Commercial customer reference) Model Name Motor reference (Product label reference) Description of Affected Product
2008794C DMI6 HZ01 100/14 120/60 KIT 5061219F HZDMI6100.14HU
2007156A DMI6 HZ01 100/14 120/60 5061219F HZDMI6100.14HU
2007146A DMI6 HZ01 80/14 120/60 5061216F HZDMI680.14HU
2007145A DMI6 HZ01 60/14 120/60 5061218F HZDMI660.14HU

Issue

Under certain limited circumstances during use of the manual override crank, there is a possibility that the product's internal power supply wires to the limit switch unit ("LSU") connected to the motor can be disconnected and come into contact with internal metal parts of the motor tube.  If the product is not installed in electrical installations that incorporate a GFCI outlet or GFCI circuit breaker (which is required in accordance with the installation instructions), the disconnected wires may pose a risk of electric shock during or following use of the manual override crank.

As of November 29, 2022, the company has received no reports of incidents in Canada, and no reports of injuries. In the United States, the company has received no reports of incidents and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled product and contact the below telephone number or email address to schedule an inspection and product replacement.

For more information, consumers can contact SOMFY by telephone at 1-855-944-5598 or by email at Dmi6hzrecall@simu.com.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Somfy Systems, Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 12 units of the affected product were sold in Canada and 13,800 were sold in the United States.

Time Period Sold

The affected products were sold in Canada from August 2019 to June 2022.

Place of Origin

Manufactured in Poland

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Distributor

Somfy Systems, Inc.

Dayton, New Jersey

UNITED STATES

Importer

SOMFY ULC

Halifax, Nova Scotia

CANADA

Manufacturer

SIMU SAS

Zone Industrielle Les Giranaux

FRANCE

Published by
Health Canada
Audience
General public
Identification number
RA-72345