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Health product recall

Siemens Dimension Vista (2016-03-30)

Starting date:
March 30, 2016
Posting date:
April 22, 2016
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-58036

Affected products 

A. DIMENSION VISTA SYSTEM-DIMENSION VISTA 1500 ANALYZER

B. DIMENSION VISTA SYSTEM-DIMENSION VISTA 1500 ANALYZER

C. DIMENSION VISTA SYSTEM-DIMENSION VISTA 500 ANALYZER

Reason

Siemens Healthcare Diagnostics has received customer complaints of discrepant patient results on Dimension Vista Intelligent Lab Systems. Siemens Healthcare Diagnostics has confirmed a software defect which, in a very specific set of circumstances, results in the Dimension Vista System omitting an aliquot probe rinse between sample aspirations when processing tubes in sample racks that are front loaded on the Dimension Vista System. Omission of the aliquot probe rinse may result in carryover of residual sample estimated up to 10% when the sample is dispensed into the aliquot well. Carryover of residual sample from the outside of the aliquot probe into the sample tube is estimated at less than 0.1%.

Affected products

A. DIMENSION VISTA SYSTEM-DIMENSION VISTA 1500 ANALYZER  

Lot or serial number

All lots

Model or catalog number

1000033793

Companies
Manufacturer
Siemens Healthcare Diagnostics Inc.
500 GBC DRIVE, MAILSTOP 514, P.O. BOX 6101
Newark
19714-6101
Alabama
UNITED STATES

B. DIMENSION VISTA SYSTEM-DIMENSION VISTA 1500 ANALYZER  

Lot or serial number

All lots

Model or catalog number

1000033793

Companies
Manufacturer
Siemens Healthcare Diagnostics Inc.
500 GBC DRIVE, MAILSTOP 514, P.O. BOX 6101
Newark
19714-6101
Alabama
UNITED STATES

C. DIMENSION VISTA SYSTEM-DIMENSION VISTA 500 ANALYZER

Lot or serial number

All lots

Model or catalog number

1000034648

Companies
Manufacturer
Siemens Healthcare Diagnostics Inc.
500 GBC DRIVE, MAILSTOP 514, P.O. BOX 6101
Newark
19714-6101
Alabama
UNITED STATES