Consumer product recall

Shenzhen Wismec Electronics Co., Ltd. recalls Wismec Exo Skeleton Vaporizers

Starting date:
April 20, 2018
Posting date:
April 20, 2018
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Burn Hazard, Fire Hazard
General Public
Identification number:

Affected products

Wismec Exo Skeleton Vaporizers

Product description

This recall involves Wismec Exo Skeleton vaporizers. The products can be identified by their steel frame cage. These vaporizers come with two or three replaceable batteries with code "18650" whose maximum output can reach 200W or 300W. The recalled vaporizers have model number ES300, a 7-digit serial number (S/N) prefix ranging from 6046771 to 6212845, UPC code: 6970470011599 and P/N: W084. The serial number prefix appears on the warranty card and the label of the product box.

Hazard identified

The recalled products have a firmware issue that can lead to a charging failure causing overcurrent to be supplied to the batteries. This results in overheating, posing fire and burn hazards.

As of April 6, 2018, the company has received one report of a house fire attributed to an overheating vaporizer in Canada. The company has received no reports of injuries in Canada related to the use of the affected products.

Number sold

Approximately 500 units of the affected products were sold in Canada.

Time period sold

The recalled products were sold from May 30, 2017 to July 10, 2017.

Place of origin

Manufactured in China.


Shenzhen Wismec Electronics Co., Ltd.
Baoan District

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What you should do

Consumers should immediately stop using the recalled product and should contact Wismec by email for further instructions. If consumers have misplaced their serial numbers, they are directed to contact the company for further assessment.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.