Consumer product recall

Santevia Water System Inc. recalls PureEasy Shower Filter

Starting date:
August 22, 2018
Posting date:
August 22, 2018
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Affected products

PureEasy Shower Filter

Product description

This recall involves the PureEasy Shower Filter. The filter has a white cylindrical plastic housing that contains activated carbon and mineral filtration media designed to reduce chlorine while adding trace amounts of calcium and magnesium.

The product has UPC #708574002115 with lot #00003‑20.

Hazard identified

The housing can unexpectedly separate releasing the mineral contents into the eyes.

As of August 21, 2018, the company has received 3 reports of incidents in Canada, and no reports of injuries.

Number sold

Approximately 4773 units of the affected products were sold in Canada.

Time period sold

The recalled product was sold between January 2018 and June 2018.

Place of origin

Manufactured in China.



Santevia Water Systems Inc.


British Columbia



Guangzhou PureEasy Hi-tech Co. Ltd.



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What you should do

Consumers should immediately discard the filter and email for a replacement.

For more information, consumers can contact Santevia Water Systems by telephone at 1-604-943-9220, Monday to Friday 8am to 4pm PST or by email.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.