Consumer product recall

Rossignol All Track DH Bicycle recalled due to fall hazard

Starting date:
August 12, 2021
Posting date:
August 12, 2021
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-75245

Last updated:
2021-08-12

Summary

  • Product:
    Rossignol 2018 and 2019 All Track DH Bicycle.
  • Issue:
    Cracks may form at the head tube area posing a fall hazard to riders.
  • What to do:
    Consumers should immediately stop using the bicycles. The company will contact consumers directly to arrange for replacement parts.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Groupe Rossignol Canada Inc.

Affected products

Rossignol 2018 and 2019 All Track DH Bicycle

Product description

This recall involves 2018 and 2019 Rossignol All Track DH Bicycles.

The follow products are affected by the recall:
Model year Model name Model number
2018MY All Track DH Matte Black RMH0006
2019MY All Track DH Chartreuse RMH5009

Hazard identified

Rossignol has received reports of cracks forming at the head tube area of the bicycle frame in the above referenced models shipped to dealers between March, 2018 and October, 2020. This could lead to the frame's head tube and fork unexpectedly separating from the rest of the bicycle. This type of frame failure could result in severe injury or even death.

As of August 9 2021, the company has received no report of cracks on the frame in Canada, and no reports of injury. In the United States, the company has received no report of incidents, and no reports of injury.

Number sold

The company reported that 24 units of the affected product were sold in Canada and 153 were sold in the United States.

Time period sold

The affected products were sold from March, 2018 to October, 2020.

Place of origin

Manufactured in Taiwan

Companies

Distributor

Groupe Rossignol Canada Inc.

Montreal

CANADA

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop riding their Rossignol All-Track DH bicycles. Consumers will be contacted by Rossignol Dealer Services and directed to their nearest Rossignol dealer, or other appropriate service provider, to arrange for a replacement.

Regardless of whether or not visible cracks are found, the frame's front triangle must be replaced. Replacement front triangles will be available in the beginning of May, 2021. Until the frame's front triangle is replaced by a qualified dealer, the bicycle must not be ridden.

For more information, consumers may contact the company directly by e-mail or by calling (800) 267-7547 from 8:30 a.m. to 5:00 p.m. ET Monday through Friday.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.