Consumer product recall

Rocky Mountain Instinct, Instinct BC and Pipeline aluminum mountain bikes recalled due to Fall Hazard

Starting date:
July 16, 2020
Posting date:
July 16, 2020
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety, Fall Hazard
General Public
Identification number:

Last updated:


  • Product:
    Certain Rocky Mountain aluminum bicycles (Instinct, Instinct BC and Pipeline models from 2018, 2019 and 2020).
  • Issue:
    The front triangle of the bike frame can crack, posing a fall hazard to the user.
  • What to do:
    Immediately stop using the recalled bicycles and contact an authorized Rocky Mountain Bicycles retailer for a replacement frame.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Rocky Mountain Bicycles.

Affected products

Certain Rocky Mountain bicycle models

Product description

This recall involves Rocky Mountain brand Instinct, Instinct BC and Pipeline alloy (aluminum) mountain bikes from 2018, 2019 and 2020. The affected bicycles in sizes small and medium have serial numbers beginning with PRK17, PRK18 or PRK19. Affected bicycles in size large have serial numbers beginning with PRK17, PRK18 or between PRK19-00001 and PRK19-01275. The serial number is engraved under the pedal housing. Models with carbon frames are not included in the recall. 

Hazard identified

The front triangle of the bicycle frame can crack, causing the steering tube to separate from the frame, posing a risk of injury and fall hazard to the user.

In Canada, as of June 25th, 2020 the company has received 12 reports of the bicycle frame cracking and no reports of injuries.

Number sold

Approximately 1466 units of the affected product were sold in Canada and approximately 1527 were sold in the United States.

Time period sold

The affected products were sold from August 2017 to May 2020.

Place of origin

Manufactured in Canada and Taiwan



Rocky Mountain Bicycles


British Columbia



Axman Enterprise Co. LTD




Rocky Mountain Bicycles



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What you should do

Consumers should immediately stop using the affected bicycles and contact an authorized Rocky Mountain retailer for a free replacement frame.

For further instructions, consumers can contact Rocky Mountain Bicycles toll free at 1-877-744-1515 from 9 a.m. to 8 p.m. EST Monday through Friday, by email or on the company's website.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.