Rifton TRAM and E-Pacer
Summary
Field correction involves installing a body support upgrade kit.
Affected products
| Affected products | Lot or serial number | Model or catalogue number |
|---|---|---|
| TRAM | More than 10 numbers, contact manufacturer. | K320 |
| TRAM | More than 10 numbers, contact manufacturer. | K310 |
| E-Pacer | More than 10 numbers, contact manufacturer. | K660 |
Issue
Rifton initiated recalls for TRAM and E-Pacer units due to an unrelated buckle spring failure, which led to replacing the full body support strap assembly. for that recall, rifton ordered a large batch of aluminum stampings (DA53). Because of the unusually large order, the supplier used a different manufacturing process, resulting in some stampings having sharper strap openings. over time, these sharp edges can abrade and fray the straps, and if not addressed, may cause the strap to fail, creating a fall risk for the user.
Additional information
Details
Community Products, Llc Dba Rifton Equipment
101 Woodcrest Drive, Rifton, New York, United States, 12471
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