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Health product recall

Protektor IOM and Protektor 32 System (2014-10-29)

Starting date:
October 29, 2014
Posting date:
November 28, 2014
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-42709

Recalled Products

A) Protektor IOM system
B) Protektor 32 System

Reason

When using remote monitoring with local acquisition system configured to block remote acquisition changes,  if the remote user tries to stop the free run waveform group, the system will display a message informing the user that they do not have sufficient privilege to perform this action.

Affected products

A) Protektor IOM system

Lot or serial number

PRACQ0103C8-S
PRACQ0108C9-S
PRACQ0120D3-S
PRACQ0438E

Model or catalog number

10271

Companies
Manufacturer
Natus Medical Incorporated DBA Excel-Tech Ltd (XLTEK),
2568 Bristol Circle,
Oakville,
L6H 5S1
Ontario
CANADA

B) Protektor 32 System

Lot or serial number

00298000102B
0029800157B
0029800164B
0029800176B
002980B20291
002980B20292
002980B20355

Model or catalog number

002980

Companies
Manufacturer
Natus Medical Incorporated DBA Excel-Tech Ltd (XLTEK),
2568 Bristol Circle,
Oakville,
L6H 5S1
Ontario
CANADA