Prime-Line Defender Security Glass Knobs recalled due to laceration hazard
Brand(s)
Summary
Immediately stop using the recalled products and contact Prime-Line Products, LLC to receive a merchant gift card.
Affected products
This recall involves Prime-Line Defender Security glass knobs.
Brand Name |
Model Number |
UPC |
|---|---|---|
Defender Security |
E 2279 |
00049793022790 |
Defender Security |
E 2311 |
00049793023117 |
Defender Security |
E 2317 |
00049793023179 |
Defender Security |
E 2328 |
00049793023285 |
Defender Security |
E 2496 |
00049793024961 |
Defender Security |
E 2497 |
00049793024978 |
Defender Security |
E 2536 |
00049793825360 |
Defender Security |
E 2537 |
00049793925374 |
Defender Security |
E 2797 |
00049793927972 |
Issue
The glass knobs can break during installation or during normal use, posing a laceration hazard.
As of August 28, 2023, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 5 reports of incidents of the glass knobs breaking and 4 reports of laceration injuries.
What you should do
Consumers should immediately stop using the recalled glass knobs and Prime-Line Products, LLC to receive a merchant gift card.
For more information, consumers can contact Prime Line Products at 1-800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at glassknobs@realtimeresults.net, online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on “Important Recall Information” at the top of the page for more information.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Prime Line Products, LLC.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 10,625 units of the affected products were sold in Canada and 343,263 units were sold in the United States.
Time Period Sold
The affected products were sold from February 2022 to June 2023.
Place of Origin
Manufactured in China
Details
Distributor
Prime-Line Products, LLC
San Bernardino, California
United States
Manufacturer
Jastener Ind. (Prosperity Inc.)
Zhongshan City, Guangdong
China
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