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Health product recall

I-Portal Neuro Otologic Test Center (NOTC)(2015-04-28)

Starting date:
April 28, 2015
Posting date:
August 24, 2015
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-54758

Affected Products

A. I-Portal Neuro Otologic Test Center (NOTC)

Reason

Neuro Kinetics Inc. (NKI) has issued a voluntary device field correction related to a spontaneous unexpected chair rotation on one unit in the field. The unexpected chair rotation may happen upon unit start up. If the end user ignores software error message and continues with pressing "seating" or "testing" buttons. The error message is displayed before any involvement of a patient.

Affected products

A. I-Portal Neuro Otologic Test Center (NOTC)

Lot or serial number

SN#900152

SN#900164

Model or catalog number

I-PORTAL NOTC-P

I-PORTAL NOTC-S

Companies
Manufacturer

Aim Instrumentation ltd

5232 IRMIN STREET

Burnaby

V5J 1Y7

CANADA