Consumer product recall

Player’s, Player’s Smooth and Player’s Original, Regular Size, 20 and 25 cigarettes recalled due to Fire Hazard

Last updated

Summary

Product
Player’s, Player’s Smooth and Player’s Original, Regular Size, 20 and 25 cigarettes
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled products and contact the distributor, Imperial Tobacco Canada Limited, to return the product for a replacement product.

Affected products

This recall involves Player’s, Player’s Smooth and Player’s Original, Regular Size, 20 and 25 cigarettes. The following provides information on the UPCs and traceability codes for the specific recalled products in their individual packages and cartons. The traceability code for the individual cigarette packages is located on the bottom of the individual pack and carton. The UPC code is located on the side of the individual cigarette package and on the side of the carton.

Only the products identified below are included in this recall
Brand Name Net Quantity (per individual package) Product type Provinces of distribution Traceability code UPC
Player’s RG (Player’s Riche) 20 Individual package Que. 37#### ## CA to 48#### ## CA 059300053902
Player’s RG (Player’s Riche) 20 Individual package Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37#### ## CA to 48#### ## CA 000005936437
Player’s RG (Player’s Riche) 20 Carton Que. 37## ## to 48## ## 059300553907
Player’s RG (Player’s Riche) 20 Carton Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37## ## to 48## ## 059300500918
Player’s RG (Player’s Riche) 25 Individual package Que. 37#### ## CA to 491224 ## CA 059300053759
Player’s RG (Player’s Riche) 25 Individual package Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37#### ## CA to 491224 ## CA 000005936835
Player’s RG (Player’s Riche) 25 Carton Que. 37## ## to 4910 24 059300553754
Player’s RG (Player’s Riche) 25 Carton Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T 37## ## to 4910 24 059300501182
Player’s Smooth RG (Player’s Velouté) 20 Individual Package Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T 38#### ## CA to 48#### ## CA 059300508242
Player’s Smooth RG (Player’s Velouté) 20 Carton Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 38## ## to 48## ## 000005936534
Player’s Smooth RG (Player’s Velouté) 25 Individual Package Quebec 37#### ## CA to 48#### ## CA 059300053766
Player’s Smooth RG (Player’s Velouté) 25 Individual Package Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37#### ## CA to 48#### ## CA 000005937135
Player’s Smooth RG (Player’s Velouté) 25 Carton Quebec 37## ## to 48## ## 059300553761
Player’s Smooth RG (Player’s Velouté) 25 Carton Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37## ## to 48## ## 059300508259
Player’s Original RG 20 Individual Package Quebec 37#### ## CA to 48#### ## CA 059300053896
Player’s Original RG 20 Individual Package Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37#### ## CA to 48#### ## CA 059300053001
Player’s Original RG 20 Carton Quebec 37## ## to 48## ## 059300553891
Player’s Original RG 20 Carton Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T 37## ## to 48## ## 059300553006
Player’s Original RG 25 Individual Package Quebec 37#### ## CA to 48#### ## CA 059300053773
Player’s Original RG 25 Individual Package Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37#### ## CA to 48#### ## CA 059300052998
Player’s Original RG 25 Carton Quebec 37## ## to 48## ## 059300553778
Player’s Original RG 25 Carton Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T. 37## ## to 48## ## 059300552993

Issue

Health Canada's sampling and evaluation program has determined the recalled cigarettes do not meet the performance standards required by the Cigarette Ignition Propensity (Consumer Products) Regulations under the Canada Consumer Product Safety Act.

The Cigarette Ignition Propensity (Consumer Products) Regulations require that when tested, all cigarettes manufactured in or imported into Canada must burn their full length no more than 25% of the time. Cigarettes that do not meet the performance requirements pose an increased fire hazard. Cigarettes that are dropped onto furniture, bedding or other textile products may cause a fire to start.

As of July 12, 2022, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and contact the distributor, Imperial Tobacco Canada Limited, to return the product for a replacement product.

For more information, consumers can contact Imperial Tobacco Canada Limited in their official language of choice (French or English) by telephone 1-800-932-9326, Monday to Friday from 8 a.m. to 7 p.m. ET or visit the company website to file a complaint.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 10,146,446 packages of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from August 2021 to June 2022.

Place of Origin

Manufactured in Mexico

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Vaping and tobacco products
Companies

 

Distributor

Imperial Tobacco Canada Limited

Montreal, Quebec

Canada

Manufacturer

British American Tobacco Mexico, S.A. DE C.V.

Mexico

Published by
Health Canada
Audience
General public
Identification number
RA-64370

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