Consumer product recall

Expanded Recall: Viceroy Smooth (Viceroy Velouté), Regular Size, 20 and 25 cigarettes recalled due to Fire Hazard

Last updated

Summary

Product
Viceroy Smooth (Viceroy Velouté), Regular Size, 20 and 25 cigarettes
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled products and contact the distributor, Imperial Tobacco Canada Limited, to return the product for a replacement product.

Affected products

This recall expansion involves Viceroy Smooth (Viceroy Velouté), Regular Size, 20 and 25 cigarettes. The following provides information on the UPCs and traceability codes for the specific recalled products in their individual packages and cartons. The traceability code for the individual cigarette packages is located on the bottom of the individual pack and carton. The UPC code is located on the side of the individual cigarette package and on the side of the carton.

Only the products identified below are included in this recall

Brand Name

Net Quantity (per individual package)

Product type

Province of distribution

Traceability code

UPC

Viceroy Smooth (Viceroy Velouté) RG

20

Individual Package

Que., Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

38#### ## CA to 48#### ## CA

059300021925

Viceroy Smooth (Viceroy Velouté) RG

20

Carton

Que., Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

38#### ## CA to 48#### ## CA

059300021920

Viceroy Smooth (Viceroy Velouté) RG

25

Individual Package

Que., Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

38#### ## CA to 48#### ## CA

059300021932

Viceroy Smooth (Viceroy Velouté) RG

25

Carton

Que., Ont., Alta., B.C., Man., Sask., N.S., N.B., P.E.I., N.L., N.W.T.

38#### ## CA to 48#### ## CA

059300021937

Issue

Health Canada's sampling and evaluation program has determined the recalled cigarettes do not meet the performance standards required by the Cigarette Ignition Propensity (Consumer Products) Regulations under the Canada Consumer Product Safety Act.

The Cigarette Ignition Propensity (Consumer Products) Regulations require that when tested, all cigarettes manufactured in or imported into Canada must burn their full length no more than 25% of the time. Cigarettes that do not meet the performance requirements pose an increased fire hazard. Cigarettes that are dropped onto furniture, bedding or other textile products may cause a fire to start.

As of July 12, 2022, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and contact the distributor, Imperial Tobacco Canada Limited, to return the product for a replacement product.

For more information, consumers can contact Imperial Tobacco Canada Limited in their official language of choice (French or English) by telephone 1-800-932-9326, Monday to Friday from 8 a.m. to 7 p.m. ET or visit the company website to file a complaint.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 913,980 packages of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from August 2021 to May 2022.

Place of Origin

Manufactured in Mexico

Details
Original published date: 2022-06-09
Alert / recall type
Consumer product recall
Category
Consumer product - Vaping and tobacco products
Companies

Distributor

Imperial Tobacco Canada Limited

Montreal, Quebec

Canada

Manufacturer

British American Tobacco Mexico, S.A. DE C.V.

Mexico

Published by
Health Canada
Audience
General public
Identification number
RA-64249