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Health product recall

Philips Intellispace Pacs (2014-07-30)

Starting date:
July 30, 2014
Posting date:
August 25, 2014
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-41171

Recalled Products

Philips Intellispace Pacs 

Reason

In Intellispace Pacs 4.4 system, there is feature which allows the optional configuration of auto export of resolved study exception immediately after resolution. Philips has become aware that when this configuration is used, it is possible for a system timing issue to occur when exporting data to 3rd party devices.  If this system timing issue occurs when demographics are updated, such as during exception resolution and the study is immediately exported, the patient demographic information can be incorrect in the exported data.

Affected products

Philips Intellispace Pacs 

Lot or serial number

Not applicable  

Model or catalog number

Intellispace Pacs 4.4

Companies
Manufacturer
Philips Healthcare Informatics, Inc.
101 - 4100 East Third Avenue
Foster City
94404
California
UNITED STATES