Health product recall

Philips Allura XPER, Allura Centron and Azurion Systems

Last updated

Summary

Product
Philips Allura XPER, Allura Centron and Azurion Systems
Issue
Medical devices - Performance issue
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products Lot or serial number Model or catalog number
Azurion 7 M12 Not applicable. 722 223 722 078
Allura XPER FD20 Or Table (Product Of Alluraclarity Family) Not applicable. 722023
Azurion 7 B20 Not applicable. 722 068
Allura XPER FD10 (Product Of Alluraclarity Family) Not applicable. 722026
Allura XPER FD20/10 (Product Of Alluraclarity Family) Not applicable. 722029
Allura XPER FD20/20 OR Table (Product Of Alluraclarity Family) Not applicable. 722039
Allura XPER FD20/15 Not applicable. 722058
Allura XPER FD20 (Product Of Alluraclarity Family) Not applicable. 722028
Allura XPER FD20/20 (Product Of Alluraclarity Family) Not applicable. 722038
Azurion 7 M20 Not applicable. 722 224 722 079
Allura XPER FD10 Not applicable. 001443
Allura XPER FD10/10 (Product Of Alluraclarity Family) Not applicable. 722027
Azurion 7 B12 Not applicable. 722067
Azurion 5 M12 Not applicable. 722 227
Azurion 5 M20 Not applicable. 722228

Issue

Philips has become aware of issues with three (3) components in certain PCs used with the Philips Allura XPER, Allura Centron and/or Azurion systems that may result in a loss of system functionality. Three (3) components of the PCs may not perform as intended due to manufacturing issues. The PCs within your system may have one (or more) of the impacted components.
1. Dimms (dual in-line memory modules): system may stop functioning and imaging may not be possible.
2. Disk bay: System may stop functioning and imaging may not be possible (eg. unresponsive, frozen images).
3. Framegrabber card: Flexvision monitor may show no viewports, or one or more viewports may show no image, a distorted image, or a frozen image. also, switching between viewports on the flexvision monitor may be possible.
 

Recall start date: January 5, 2024

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Radiology
Companies

Philips Medical Systems Nederland B.V.

Veenpluis 6, Best, Netherlands, 5684 PC

Published by
Health Canada
Audience
Healthcare
Recall class
Type I
Identification number
RA-74931

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