Health product recall

Ortho Connect

Last updated

Summary

Product
Ortho Connect
Issue
Medical devices - Software defect
What to do

Contact the manufacturer if you require additional information.

Affected products

Affected products

Lot or serial number

Model or catalog number

Ortho Connect

Not applicable

6904410
6904411
6904412
6913355

Issue

An end user site attempted to perform QC on a single test using multiple QC kits. The QC module was not designed to support testing of multiple QC kits for a single test, and it is required that all QC samples used to validate a test are contained in a single QC kit in Ortho Connect™. If a test is processed across multiple QC kits, the QC status will be based on the results of only a single QC kit - if a single QC kit has a passing QC status, the status will be considered as passing for the test. This is the same failure mode that was previously communicated for Optix Reader regarding the quality control (QC) status displayed when using multiple QC kits. 

Recall start date: May 4, 2022

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Cardiovascular
Companies

Biomedical Data Solutions Limited

Centrum Point, Burton On Trent, Staffordshire, Great Britain, DE14 2WD

Published by
Health Canada
Audience
General public
Health professionals
Hospitals
Recall class
Type II
Identification number
RA-64209

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