Consumer product recall

Norwex Rubber Broom recalled due to laceration hazard

Starting date:
August 19, 2019
Posting date:
August 22, 2019
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Laceration Hazard
General Public
Identification number:

Last updated: 2019-08-22


  • Product:
    Norwex Rubber Broom.
  • Issue:
    The handle can break, posing a laceration hazard.
  • What to do:
    Contact Norwex Canada for a refund.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Norwex Canada

Affected products

Norwex Rubber Broom (78-126 centimetres)

Product description

This recall involves the extendible indoor/outdoor broom, 78-126 centimetres, with rubber bristles.  The broom is white with "Norwex" logo on the plastic piece covering the bristles, and an embossed date stamp code "18" on the screw joint and lock base.

Hazard identified

The handle can break, exposing an inner metal rim, which poses a laceration hazard.

As of August 16, 2019, the company has received 1 report of a minor cut finger in Canada. In the United States, the company has received 6 reports of minor injuries.

Number sold

Approximately 10,518 units of the affected product were sold in Canada and approximately 43,470 were sold in the United States.

Time period sold

The affected products were sold from January 2019 to June 2019.

Place of origin

Manufactured in China



Norwex Canada Inc.




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What you should do

Consumers should immediately stop using the broom and contact Norwex Canada for a refund.

For more information, consumers may contact Norwex Canada by telephone at 1-877-766-7939 or 1-204-622-3600, from 8:00 a.m. to 7:00 p.m. CT Monday through Friday or by email.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.